Seasons Restaurant General Manager
Four Seasons Hotels
Seasons Restaurant General Manager
Job Description
About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:Your West Coast home away from home. Rolling foothills and postcard-worthy views of sun and surf surround our idyllic Residence Club, where families and pleasure-seekers of all ages come to play. Tucked away in the laid-back coastal town of Carlsbad, California, just half an hour north of San Diego, it offers miles of uncrowded beaches and some of the best golf courses in North America. Allow our pre-arrival Concierge to stock your villa’s kitchen fully, sign up for group classes in our open-air Yoga Pavilion and stay as long as you’d like.About the role: At Four Seasons Residence Club Aviara, the Seasons Restaurant General Manager takes full ownership and accountability for Seasons Restaurant, driving operational excellence and delivering exceptional experiences for our employees and guests. This role oversees all aspects of a three-meal restaurant including daily operations, staff leadership, service standards, cost control, marketing, and facility maintenance. The Seasons Restaurant General Manager ensures seamless dining experiences, manages reservations, large parties, buy-outs, seating, prepares schedules and payroll, and maintains effective communication with all stakeholders. Acting as the primary leader for Seasons Restaurant, this position embodies responsibility for financial performance, guest satisfaction, and team success. What You’ll Do: Lead and inspire a high-performing team of managers and line employees, fostering a culture of accountability, collaboration, and continuous development Maintain a strong, visible presence on the floor, building genuine guest connections while recognizing and coaching team members in real time Deliver an exceptional, dining experience that reflects the Four Seasons service culture, with impeccable attention to detail and consistency Oversee all aspects of daily restaurant operations, ensuring seamless execution across every service period Partner closely with the Chef de Cuisine, Commercial leadership and Food & Beverage leadership to evolve menus, beverage offerings, and guest experiences with a focus on seasonality, sustainability, and innovation and creative marketing of Seasons Restaurant and Private Dining Room. Drive financial performance, managing labor strategy, scheduling, payroll, cost controls, inventory, and revenue optimization Own the guest experience, handling feedback and service recovery with professionalism, empathy, and a solution-oriented mindset Ensure the restaurant environment reflects brand excellence, proactively identifying facility needs, being innovative and maintaining the highest standards of cleanliness and presentation Lead, train, coach, supervise, and hold team accountable, ensuring consistency in service techniques and adherence to brand standards across all meal periods Manage reservations and seating flow, optimizing capacity while maintaining a personalized guest experience Monitor food, beverage, and equipment usage, ensuring operational efficiency and cost control Anticipate operational needs, securing necessary supplies, materials, and equipment to support uninterrupted service Collaborate cross-functionally across the Residence Club, supporting overall guest satisfaction and stepping in to lead operations as needed. What you bring: Excellent reading, writing and oral proficiency in the English language. College degree, preferable in hotel and restaurant management. 2 year’s restaurant management with proven track record with food & beverage service experience. Knowledge of service, cost control in F&B, labor controls, human relations, maintenance, marketing and merchandising. Will take ownership and accountability for the overall operations and success of Seasons Restaurant. A passion for delivering exceptional, personalized guest experiences Strong leadership presence with the ability to coach, inspire, and develop diverse teams Deep knowledge of food, wine, and beverage, with an appreciation for local sourcing and sustainability Excellent communication and relationship-building skills A hands-on, adaptable approach in a dynamic, fast-paced setting What we offer: Salary Range: $85,000-$95,000 Health Insurance – Medical, Dental & Vision 401(k) Retirement Savings Plan Excellent training and development opportunities Exclusive discount and travel programs with Four Seasons Hotels and Resorts Complimentary dry cleaning for employee uniforms Complimentary employee meals Schedule & Hours: Full time Early mornings, days, evenings, weekends, and holidays Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Locations
- Four Seasons Residence Club Aviara
Salary
85,000 - 95,000 USD / yearly
Skills Required
- English languageintermediate
- serviceintermediate
- foodintermediate
Required Qualifications
- Excellent reading, writing and oral proficiency in the English language. (experience)
- College degree, preferable in hotel and restaurant management. (degree in hotel and restaurant management)
- 2 year’s restaurant management with proven track record with food & beverage service experience. (experience, 2 years)
- Knowledge of service, cost control in F&B, labor controls, human relations, maintenance, marketing and merchandising. (experience)
- Will take ownership and accountability for the overall operations and success of Seasons Restaurant. (experience)
- A passion for delivering exceptional, personalized guest experiences (experience)
- Strong leadership presence with the ability to coach, inspire, and develop diverse teams (experience)
- Deep knowledge of food, wine, and beverage, with an appreciation for local sourcing and sustainability (experience)
- Excellent communication and relationship-building skills (experience)
- A hands-on, adaptable approach in a dynamic, fast-paced setting (experience)
- Excellent reading, writing and oral proficiency in the English language. (experience)
- College degree, preferable in hotel and restaurant management. (degree in hotel and restaurant management)
- 2 year’s restaurant management with proven track record with food & beverage service experience. (experience, 2 years)
- Knowledge of service, cost control in F&B, labor controls, human relations, maintenance, marketing and merchandising. (experience)
- Will take ownership and accountability for the overall operations and success of Seasons Restaurant. (experience)
- A passion for delivering exceptional, personalized guest experiences (experience)
- Strong leadership presence with the ability to coach, inspire, and develop diverse teams (experience)
- Deep knowledge of food, wine, and beverage, with an appreciation for local sourcing and sustainability (experience)
- Excellent communication and relationship-building skills (experience)
- A hands-on, adaptable approach in a dynamic, fast-paced setting (experience)
Responsibilities
- Lead and inspire a high-performing team of managers and line employees, fostering a culture of accountability, collaboration, and continuous development
- Maintain a strong, visible presence on the floor, building genuine guest connections while recognizing and coaching team members in real time
- Deliver an exceptional, dining experience that reflects the Four Seasons service culture, with impeccable attention to detail and consistency
- Oversee all aspects of daily restaurant operations, ensuring seamless execution across every service period
- Partner closely with the Chef de Cuisine, Commercial leadership and Food & Beverage leadership to evolve menus, beverage offerings, and guest experiences with a focus on seasonality, sustainability, and innovation and creative marketing of Seasons Restaurant and Private Dining Room.
- Drive financial performance, managing labor strategy, scheduling, payroll, cost controls, inventory, and revenue optimization
- Own the guest experience, handling feedback and service recovery with professionalism, empathy, and a solution-oriented mindset
- Ensure the restaurant environment reflects brand excellence, proactively identifying facility needs, being innovative and maintaining the highest standards of cleanliness and presentation
- Lead, train, coach, supervise, and hold team accountable, ensuring consistency in service techniques and adherence to brand standards across all meal periods
- Manage reservations and seating flow, optimizing capacity while maintaining a personalized guest experience
- Monitor food, beverage, and equipment usage, ensuring operational efficiency and cost control
- Anticipate operational needs, securing necessary supplies, materials, and equipment to support uninterrupted service
- Collaborate cross-functionally across the Residence Club, supporting overall guest satisfaction and stepping in to lead operations as needed.
- Lead and inspire a high-performing team of managers and line employees, fostering a culture of accountability, collaboration, and continuous development
- Maintain a strong, visible presence on the floor, building genuine guest connections while recognizing and coaching team members in real time
- Deliver an exceptional, dining experience that reflects the Four Seasons service culture, with impeccable attention to detail and consistency
- Oversee all aspects of daily restaurant operations, ensuring seamless execution across every service period
- Partner closely with the Chef de Cuisine, Commercial leadership and Food & Beverage leadership to evolve menus, beverage offerings, and guest experiences with a focus on seasonality, sustainability, and innovation and creative marketing of Seasons Restaurant and Private Dining Room.
- Drive financial performance, managing labor strategy, scheduling, payroll, cost controls, inventory, and revenue optimization
- Own the guest experience, handling feedback and service recovery with professionalism, empathy, and a solution-oriented mindset
- Ensure the restaurant environment reflects brand excellence, proactively identifying facility needs, being innovative and maintaining the highest standards of cleanliness and presentation
- Lead, train, coach, supervise, and hold team accountable, ensuring consistency in service techniques and adherence to brand standards across all meal periods
- Manage reservations and seating flow, optimizing capacity while maintaining a personalized guest experience
- Monitor food, beverage, and equipment usage, ensuring operational efficiency and cost control
- Anticipate operational needs, securing necessary supplies, materials, and equipment to support uninterrupted service
- Collaborate cross-functionally across the Residence Club, supporting overall guest satisfaction and stepping in to lead operations as needed.
Benefits
- general: Salary Range: $85,000-$95,000
- general: Health Insurance – Medical, Dental & Vision
- general: 401(k) Retirement Savings Plan
- general: Excellent training and development opportunities
- general: Exclusive discount and travel programs with Four Seasons Hotels and Resorts
- general: Complimentary dry cleaning for employee uniforms
- general: Complimentary employee meals
- general: Salary Range: $85,000-$95,000
- general: Health Insurance – Medical, Dental & Vision
- general: 401(k) Retirement Savings Plan
- general: Excellent training and development opportunities
- general: Exclusive discount and travel programs with Four Seasons Hotels and Resorts
- general: Complimentary dry cleaning for employee uniforms
- general: Complimentary employee meals
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