Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:IT Infrastructure and OperationsJob Qualifications:Skills:End User Experience, User Experience (UX), User Experience ManagementCertifications:CompTIA Security+ CE | CompTIA - CompTIAExperience:8 + years of related experienceUS Citizenship Required:YesJob Description:Principal End User Experience / Desktop Automation Engineer We are seeking a hands-on End User Experience Engineer with strong scripting and endpoint administration experience to support enterprise desktop environments. This role focuses on automation, operational analytics, and improving end-user performance through data-driven insights and tooling integration.The ideal candidate blends desktop engineering expertise with scripting, data analysis, and Splunk-based observability to improve endpoint health, performance, and user experience.How an Principal End User Experience / Desktop Automation Engineer will make an impactDevelop and maintain automation solutions using scripting (PowerShell, SQL, SQLite, SCALE, etc) to support endpoint management and operational workflowsAdminister and support enterprise desktop environments (Windows preferred)Create and maintain SQL queries and data sets to analyze endpoint performance and user experience metricsLeverage analytics frameworks to identify trends, anomalies, and improvement opportunities across the desktop environmentUtilize Splunk dashboards, searches, and alerts to monitor endpoint health and operational KPIsIntegrate desktop tooling (SCCM, 1E, Intune, Tanium, etc.) with analytics platforms for centralized visibilityAutomate remediation actions based on data-driven thresholds and performance indicatorsCollaborate with infrastructure, operations, and service desk teams to improve end-user experienceBuild dashboards and reports for leadership and operational teamsDocument automation workflows, scripts, and analytics modelsWhat You’ll Need to SucceedEducation: Bachelor’s degree (BA/BS)Experience: 8+ years of related experience of endpoint engineering, desktop engineering, or end-user experience rolesRequired Skills:Strong scripting experienceDesktop administration / endpoint engineering experienceExperience querying data using SQL / SQLiteExperience analyzing operational or performance dataTroubleshooting Windows endpoint issues at scaleExperience building automation for operational efficiencyExperience Requirements:Strong hands-on automation and scripting backgroundExperience supporting large-scale enterprise environmentsPreferred Skills:Splunk power user experience (search, dashboards, alerts)Experience working with endpoint management platforms (SCCM, Intune, 1E, Tanium, etc.) Experience with endpoint analytics frameworksExperience building data pipelines for operational metricsFamiliarity with user experience monitoring toolsExperience integrating multiple endpoint tools into a single analytics viewKnowledge of ITSM-driven automationLocation: Annapolis Junction, MDSecurity Clearance: TS/SCI with PolygraphCitizenship: US Citizenship requiredCertification Required: DoD 8570 IAT Level II certifiedGDIT Is Your Place401(k) with company matchComprehensive health and wellness benefitsInternal mobility team dedicated to helping you grow your careerProfessional development, including paid education and certificationsAccess to cutting-edge technology and tools to expand your skills#MD_2026Alumni#GlobalServicesThe likely salary range for this position is $124,093 - $149,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:Less than 10%Telecommuting Options:OnsiteWork Location:USA MD Annapolis JunctionAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. Our Identity Verification Process:As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes. About Our Work:We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans