Job DescriptionCustoms Origin and Solicitation AnalystFollow up with Global Suppliers on Customs Documents, both email and phone callsPrioritize WorkloadCreate process improvements as neededAudit documentsKey documentsEscalate non-responsive suppliers as neededWork to obtain a new contact when neededAssist supplier in using Document Solicitation SystemPromote and encourage suppliers to use Document Solicitation SystemAbility to work in fast-paced environmentCommunicate Document errors to suppliersProcesses automation as requiredCommunication and RelationshipCommunicate as needed with Customs Origin and Solicitation team and leadsCommunicate as needed with Customers and StakeholdersEscalating critical issues timelyExcellent Customer Service SkillsAdditional DutiesAssist with critical projects when they ariseAbility to change priorities quicklyExperience:Bachelor of Science in Customs Administration / Business Administration or equivalentContinuous improvement mindsetTechnical Knowledge Requirements:Demonstrated problem solving and analytical skillsAbility to understand, interpret and compare feedback resultsProficient in Microsoft Office applications, especially Excel and AccessDesirable: competent in Google Workspace toolsDesirable, competent in automation tools (Python, Knime, Databricks, RapidMiner)Non-Technical Skills & Competencies:Exceptional organizational skills, with demonstrated ability to effectively manage multiple prioritiesStrong interpersonal skills and demonstrated commitment to teamwork and partnershipsStrong oral and written communication skills to all levels of the organizationMust be detail oriented with a passion for qualityHigh customer service orientationAbility to “learn on the fly” and work in ambiguityProcess improvement mindsetHigh level of integrity regarding confidential data (employee survey responses)Above average English communication skills both in oral and written Experience: English: AdvancedCoordinate and follow up with suppliers to obtain and validate documentation related to component imports.Audit supplier documentation to ensure accuracy and compliance with established requirements.Process and maintain import-related information in the designated systems.Execute processes associated with the importation of components from suppliers.Maintain ongoing communication and follow up with suppliers until the required results are obtained and each operation is successfully completed. Technical Knowledge Requirements: Demonstrated problem solving and analytical skills Ability to understand, interpret and compare feedback results Proficient in Microsoft Office applications, especially Excel and Access Desirable: competent in Google Workspace tools Desirable, competent in automation tools (Python, Knime, Databricks, RapidMiner) Non-Technical Skills & Competencies: Exceptional organizational skills, with demonstrated ability to effectively manage multiple priorities Strong interpersonal skills and demonstrated commitment to teamwork and partnerships Strong oral and written communication skills to all levels of the organization Must be detail oriented with a passion for quality High customer service orientation Ability to “learn on the fly” and work in ambiguity Process improvement mindset High level of integrity regarding confidential data (employee survey responses) Above average English communication skills both in oral and written General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. 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