At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description The QAE Head is a leadership role responsible for defining and driving the quality strategy across telco platforms and digital products. This role ensures quality is embedded end-to-end — from requirements to production while leading QA teams, setting standards, and partnering with engineering, product and operations teams.Quality Strategy & GovernanceDefine and own the overall QA and test strategy for Digital ChannelsEstablish quality standards, metrics, and KPIsEnsure quality gatesDrive shift-left and shift-right testing practicesLeadership & People ManagementLead, mentor, and develop QA engineers and QA managersBuild high-performing QA teams aligned to product domainsSet performance goals and career development pathsManage resource planning and capacity across programsDelivery & Risk ManagementEnsure end-to-end test coverage across complex integrationsIdentify quality risks early and drive mitigation plansMake release readiness and go/no-go recommendationsAutomation & Engineering ExcellenceDrive test automation strategy and adoptionBalance manual, automated, and exploratory testingPromote testability, observability, and reliability engineeringEnsure automation is scalable, maintainable, and business-alignedHIRING REQUIREMENTSBachelor’s degree in IT, Computer Science, Engineering or related field10+ years of QA experience, ideally in telecommunications, software development, or network services.5+ years in a senior/leadership role, such as QA Manager, QA Lead, Head of QA, or Director of Quality.Experience with enterprise-level QA functions — scaling processes, cross-functional alignment and performance measurement.Technical SkillsSoftware quality tools (e.g., Selenium, JIRA, TestRail)Automation architecture & test frameworksPerformance, regression, integration & security testingTelecommunication specific testing frameworksMethodologiesAgile / Scrum / DevOpsITIL / Six Sigma / CMMI practicesContinuous Improvement and Lean QAEqual Opportunity EmployerGlobe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed hereMake Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.