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Senior Manager - Managed Reports

Globe Telecom

Senior Manager - Managed Reports

full-timePosted: Aug 4, 2026Updated: Sep 3, 202614F The Globe Tower

Job Description

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description Run and manage the design, development, and delivery of dashboards and visualizations related to key operational metrics. Ensure deliverables are provided within the agreed SLA and manage day to day activities. Provide key analysis and insights based on historical numbers and recent events that would impact the metrics’ usual trends.DUTIES AND RESPONSIBILITIES:Visualization DesignDraw and define dashboard visual layout, look and creatives to enable Visual storytelling to businessSecure concurrence & approval from senior management and stakeholders on the visual layout and flowDashboard DevelopmentDevelop dashboards, optimize scripts, transformations on further requirements in collaboration with Data Build teamLead development of approved layout and views via the Visualization ToolDashboard QA & ValidationEstablish and Define QA and Validation / UAT Plan for every Dashboarding Development ProjectExecution of QA and Validation Plan according to the agreed Project Plan timelines / milestonesAccountable person to ensure accuracy of metrics and figures in relation to the agreed standardized KPIs.Dashboard and Reports AutomationSupport Reports rationalization initiatives and automate existing dashboards in excel spreadsheetsDevelop new scripts to automate in collaboration with Data Build teamDashboard MaintenanceManage dashboard scheduling, Ensure timely and regular production and update of dashboards – depending on agreed frequency, timing SLAsEnsure that production dashboard scripts are closed and manage versioning, update, change processAdhoc and Regular MISEnable Adhoc and Regular MIS requiring Simple Customer Profiling, Numbers scoping and business monitoringRegularly share and endorse insights to Data Analytics team for further deep-dives / advanced analytics requirementsAutomation of Data Storytelling InsightsAutomation of regular profiling and cohort analyses – to support Data Storytelling team churn out insights fasterBusiness User / Stakeholder EducationUser and stakeholder education on the use of the dashboard visualization tools such as Tableau and Google Data StudioREQUIREMENTS:5+ years of experience in Big Data. 5+ years of experience managing and effectively operating complex systems that are highly reliable and scalable.8+ years professional experience in the concepts of complex Business Intelligence6+ years of experience in developing and building reports, data models, dashboards and BI tools5+ years of experience of agile development methodologies preferred5+ years of process management experience5+ years of experience managing and effectively operating a complex systems that are highly reliable and scalableHands-on experience with all stages of system development efforts, including requirements definition, design, architecture, testing, and support. Experience with balancing usability, data integrity, and performanceDemonstrated ability to assess technology needs of Business Intelligence, Analytics, Reporting, Analytical Modeling and ForecastingStrong Team player who can define and enforce data standardsExperience interfacing with and presenting to senior business leadersOutstanding leadership abilities; able to coordinate and direct all phases of project-based efforts while managing, motivating, and leading project teams. Adept at developing effective security policies and procedures, project documentation and milestones, and technical/business specificationsStrong technical knowledge of and hands on experience with Business Intelligence techniques including but not limited to Analytics, Data Mining, Data Warehouse, Reporting and Dashboards.Strong technical knowledge of BI tools integrated to Cloud setupExtensive knowledge on data visualization techniques and dashboard design is essentialJava Scripting, SQL and Python skills a definite plus. Experience in working for a telco company is desirable.Knowledge of database performance factors, monitoring tools and tuning procedures.Experience and advanced knowledge of logical and physical database modeling concepts and techniques.Understand normalized and star-schema (dimensional) physical models and logical modeling concepts.Experience with a variety of sources (EBS, XML, Oracle, flat file, excel spreadsheets, transactional (OLTP) sources, etc.)Bachelor's Degree in any related fieldMake Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

Locations

  • 14F The Globe Tower

Skills Required

  • Big Dataintermediate
  • concepts of complex Business Intelligenceintermediate
  • developingintermediate
  • all stages of system development effortsintermediate
  • balancing usabilityintermediate
  • BI tools integrated to Cloud setupintermediate
  • working for a telco company is desirableintermediate
  • database performance factorsintermediate
  • logicalintermediate
  • variety of sourcesintermediate

Required Qualifications

  • 5+ years of experience in Big Data. (experience, 5 years)
  • 5+ years of experience managing and effectively operating complex systems that are highly reliable and scalable. (experience, 5 years)
  • 8+ years professional experience in the concepts of complex Business Intelligence (experience, 8 years)
  • 6+ years of experience in developing and building reports, data models, dashboards and BI tools (experience, 6 years)
  • 5+ years of experience of agile development methodologies preferred (experience, 5 years)
  • 5+ years of process management experience (experience, 5 years)
  • 5+ years of experience managing and effectively operating a complex systems that are highly reliable and scalable (experience, 5 years)
  • Hands-on experience with all stages of system development efforts, including requirements definition, design, architecture, testing, and support. (experience)
  • Experience with balancing usability, data integrity, and performance (experience)
  • Demonstrated ability to assess technology needs of Business Intelligence, Analytics, Reporting, Analytical Modeling and Forecasting (experience)
  • Strong Team player who can define and enforce data standards (experience)
  • Experience interfacing with and presenting to senior business leaders (experience)
  • Outstanding leadership abilities; able to coordinate and direct all phases of project-based efforts while managing, motivating, and leading project teams. (experience)
  • Adept at developing effective security policies and procedures, project documentation and milestones, and technical/business specifications (experience)
  • Strong technical knowledge of and hands on experience with Business Intelligence techniques including but not limited to Analytics, Data Mining, Data Warehouse, Reporting and Dashboards. (experience)
  • Strong technical knowledge of BI tools integrated to Cloud setup (experience)
  • Extensive knowledge on data visualization techniques and dashboard design is essential (experience)
  • Java Scripting, SQL and Python skills a definite plus. Experience in working for a telco company is desirable. (experience)
  • Knowledge of database performance factors, monitoring tools and tuning procedures. (experience)
  • Experience and advanced knowledge of logical and physical database modeling concepts and techniques. (experience)
  • Understand normalized and star-schema (dimensional) physical models and logical modeling concepts. (experience)
  • Experience with a variety of sources (EBS, XML, Oracle, flat file, excel spreadsheets, transactional (OLTP) sources, etc.) (experience)
  • Bachelor's Degree in any related field (degree in any related field)
  • 5+ years of experience in Big Data. (experience, 5 years)
  • 5+ years of experience managing and effectively operating complex systems that are highly reliable and scalable. (experience, 5 years)
  • 8+ years professional experience in the concepts of complex Business Intelligence (experience, 8 years)
  • 6+ years of experience in developing and building reports, data models, dashboards and BI tools (experience, 6 years)
  • 5+ years of experience of agile development methodologies preferred (experience, 5 years)
  • 5+ years of process management experience (experience, 5 years)
  • 5+ years of experience managing and effectively operating a complex systems that are highly reliable and scalable (experience, 5 years)
  • Hands-on experience with all stages of system development efforts, including requirements definition, design, architecture, testing, and support. (experience)
  • Experience with balancing usability, data integrity, and performance (experience)
  • Demonstrated ability to assess technology needs of Business Intelligence, Analytics, Reporting, Analytical Modeling and Forecasting (experience)
  • Strong Team player who can define and enforce data standards (experience)
  • Experience interfacing with and presenting to senior business leaders (experience)
  • Outstanding leadership abilities; able to coordinate and direct all phases of project-based efforts while managing, motivating, and leading project teams. (experience)
  • Adept at developing effective security policies and procedures, project documentation and milestones, and technical/business specifications (experience)
  • Strong technical knowledge of and hands on experience with Business Intelligence techniques including but not limited to Analytics, Data Mining, Data Warehouse, Reporting and Dashboards. (experience)
  • Strong technical knowledge of BI tools integrated to Cloud setup (experience)
  • Extensive knowledge on data visualization techniques and dashboard design is essential (experience)
  • Java Scripting, SQL and Python skills a definite plus. Experience in working for a telco company is desirable. (experience)
  • Knowledge of database performance factors, monitoring tools and tuning procedures. (experience)
  • Experience and advanced knowledge of logical and physical database modeling concepts and techniques. (experience)
  • Understand normalized and star-schema (dimensional) physical models and logical modeling concepts. (experience)
  • Experience with a variety of sources (EBS, XML, Oracle, flat file, excel spreadsheets, transactional (OLTP) sources, etc.) (experience)
  • Bachelor's Degree in any related field (degree in any related field)
  • Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us. (experience)

Responsibilities

  • Visualization Design
  • Draw and define dashboard visual layout, look and creatives to enable Visual storytelling to business
  • Secure concurrence & approval from senior management and stakeholders on the visual layout and flow
  • Draw and define dashboard visual layout, look and creatives to enable Visual storytelling to business
  • Secure concurrence & approval from senior management and stakeholders on the visual layout and flow
  • Dashboard Development
  • Develop dashboards, optimize scripts, transformations on further requirements in collaboration with Data Build team
  • Lead development of approved layout and views via the Visualization Tool
  • Develop dashboards, optimize scripts, transformations on further requirements in collaboration with Data Build team
  • Lead development of approved layout and views via the Visualization Tool
  • Dashboard QA & Validation
  • Establish and Define QA and Validation / UAT Plan for every Dashboarding Development Project
  • Execution of QA and Validation Plan according to the agreed Project Plan timelines / milestones
  • Accountable person to ensure accuracy of metrics and figures in relation to the agreed standardized KPIs.
  • Establish and Define QA and Validation / UAT Plan for every Dashboarding Development Project
  • Execution of QA and Validation Plan according to the agreed Project Plan timelines / milestones
  • Accountable person to ensure accuracy of metrics and figures in relation to the agreed standardized KPIs.
  • Dashboard and Reports Automation
  • Support Reports rationalization initiatives and automate existing dashboards in excel spreadsheets
  • Develop new scripts to automate in collaboration with Data Build team
  • Support Reports rationalization initiatives and automate existing dashboards in excel spreadsheets
  • Develop new scripts to automate in collaboration with Data Build team
  • Dashboard Maintenance
  • Manage dashboard scheduling, Ensure timely and regular production and update of dashboards – depending on agreed frequency, timing SLAs
  • Ensure that production dashboard scripts are closed and manage versioning, update, change process
  • Manage dashboard scheduling, Ensure timely and regular production and update of dashboards – depending on agreed frequency, timing SLAs
  • Ensure that production dashboard scripts are closed and manage versioning, update, change process
  • Adhoc and Regular MIS
  • Enable Adhoc and Regular MIS requiring Simple Customer Profiling, Numbers scoping and business monitoring
  • Regularly share and endorse insights to Data Analytics team for further deep-dives / advanced analytics requirements
  • Enable Adhoc and Regular MIS requiring Simple Customer Profiling, Numbers scoping and business monitoring
  • Regularly share and endorse insights to Data Analytics team for further deep-dives / advanced analytics requirements
  • Automation of Data Storytelling Insights
  • Automation of regular profiling and cohort analyses – to support Data Storytelling team churn out insights faster
  • Automation of regular profiling and cohort analyses – to support Data Storytelling team churn out insights faster
  • Business User / Stakeholder Education
  • User and stakeholder education on the use of the dashboard visualization tools such as Tableau and Google Data Studio
  • User and stakeholder education on the use of the dashboard visualization tools such as Tableau and Google Data Studio

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