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Solutions Engineer ((ST Telemedia Global Data Centres (STT GDC) Philippines)

Globe Telecom

Solutions Engineer ((ST Telemedia Global Data Centres (STT GDC) Philippines)

full-timePosted: Aug 4, 2026Updated: Sep 3, 2026TD Makati

Job Description

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description The DC Solutioning and Provisioning Expert designs and implements data center solutions to meet customer needs. Operating under the DataCenter Solutioning and Provisioning Manager, this role ensures the delivery of secure, scalable, and high-quality solutions while providing technicalsupport and maintaining compliance with industry standards and regulations. The position is crucial for ensuring consistent and reliable servicedelivery.DUTIES AND RESPONSIBILITIES Solution Design and Development:Develop and design customized data center solutions to meet customer requirements and business objectives. To ensure solutions are scalable, secure, and aligned with industry best practices.Provisioning and Implementation: Assist in the end-to-end provisioning process, coordinating with internal teams and externalvendors.To ensure timely and accurate provisioning of data center services.Technical Support: Provide technical support during the solution design and provisioning phases, troubleshooting andresolving issues. To ensure all solutions meet technical and operational requirements.Customer Engagement: Engage with customers to understand their needs and ensure requirements are met through effective solution design. To maintain high customer satisfaction and alignment with customer Expectations.Compliance and Quality Control: Ensure all provisioning activities comply with industry standards and company processes . To maintain high standards of service delivery and mitigate risks.Documentation and Reporting: Prepare and maintain documentation related to solution design, provisioning processes, andtechnical specifications. To ensure accurate records and provide insights for continuousimprovement.Professional Background and ExperienceBachelor’s degree in Engineering, Information Technology, Business Administration, or a related field.3-5 years in data center solutioning, provisioning, or related fields.Experience in the technology, telecommunications, or data center industry is highly desirable. Professional Qualifications & TrainingITIL, Data Center Industry certifications, other IT Infrastructure trainings and certificationsKnowledge and SkillsTechnical Expertise: Deep understanding of data center infrastructure, solution design, and provisioning processes. Analytical Skills: Strong problem-solving abilities, with a proactive approach to identifying and resolving issues.Communication: Effective verbal and written communication skills to engage and influence stakeholders at various levels.Compliance Knowledge: Familiarity with regulatory requirements and industry standards for data center operations(Data CenterSolutioning...).Equal Opportunity EmployerGlobe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed hereMake Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

Locations

  • TD Makati

Skills Required

  • regulatory requirementsintermediate

Required Qualifications

  • ITIL, Data Center Industry certifications, other IT Infrastructure trainings and certifications (certification)
  • Knowledge and Skills (experience)
  • Technical Expertise: Deep understanding of data center infrastructure, solution design, and provisioning processes. (experience)
  • Analytical Skills: Strong problem-solving abilities, with a proactive approach to identifying and resolving issues. (experience)
  • Communication: Effective verbal and written communication skills to engage and influence stakeholders at various levels. (experience)
  • Compliance Knowledge: Familiarity with regulatory requirements and industry standards for data center operations(Data Center (experience)
  • Solutioning...). (experience)
  • Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us. (experience)

Responsibilities

  • Solution Design and Development:Develop and design customized data center solutions to meet customer requirements and business objectives. To ensure solutions are scalable, secure, and aligned with industry best practices.
  • Provisioning and Implementation: Assist in the end-to-end provisioning process, coordinating with internal teams and externalvendors.To ensure timely and accurate provisioning of data center services.
  • Technical Support: Provide technical support during the solution design and provisioning phases, troubleshooting andresolving issues. To ensure all solutions meet technical and operational requirements.
  • Customer Engagement: Engage with customers to understand their needs and ensure requirements are met through effective solution design. To maintain high customer satisfaction and alignment with customer Expectations.Compliance and Quality Control: Ensure all provisioning activities comply with industry standards and company processes . To maintain high standards of service delivery and mitigate risks.Documentation and Reporting: Prepare and maintain documentation related to solution design, provisioning processes, andtechnical specifications. To ensure accurate records and provide insights for continuousimprovement.
  • Provisioning and Implementation: Assist in the end-to-end provisioning process, coordinating with internal teams and external
  • vendors.To ensure timely and accurate provisioning of data center services.
  • Technical Support: Provide technical support during the solution design and provisioning phases, troubleshooting and
  • resolving issues. To ensure all solutions meet technical and operational requirements.
  • Customer Engagement: Engage with customers to understand their needs and ensure requirements are met through effective solution design. To maintain high customer satisfaction and alignment with customer Expectations.
  • Compliance and Quality Control: Ensure all provisioning activities comply with industry standards and company processes . To maintain high standards of service delivery and mitigate risks.
  • Documentation and Reporting: Prepare and maintain documentation related to solution design, provisioning processes, and
  • technical specifications. To ensure accurate records and provide insights for continuous

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