Assoc Commercial Project Support Manager
IQVIA
Assoc Commercial Project Support Manager
Job Description
ResponsibilitiesManage learner assignments on our OnPoint platform based LMS across assigned customers. This includes management of resources, systems, and processes (SOPs/work instructions): Create and deploy of training journey and aligned content to specific audiences while ensuring content compliance and firewalls are maintainedEnsure employee training compliance through monitoring, reporting and communication of LMS resultsMaintain and audit training resources within the LMS for updating and expirationProvide compliance and regulatory reports on training to external customers and internal stakeholdersTriage and troubleshoot system and user issues associated with talent onboarding and trainingManage Field Manager and Project Level Dashboards and associated reporting for projectsSupport training programs using eLearning creation tools as needed Qualifications:Bachelor’s degree and 4+ years in training and/or operations; or equivalent combination of education, training, and experienceExperience with systems training and/or LMS management preferredExperience operating with customer and/or internal cross-functional teams preferredStrong software and computer skills, Smartsheet, and MS Office applications (Proficient in PowerPoint, Teams, Word, Excel) preferredExperience in delivery of eLearning and virtual training programs preferred Required knowledge, skills, and abilities:Excellent interpersonal, project management, organizational and leadership skillsStrong foundation in virtual engagement platforms (e.g. MS Teams & Zoom)Excellent verbal and written communication skillsExcellent presentation/facilitation skills (virtual and live)Excellent problem solving and critical thinking skillsProactive and positive approach to providing solutionsAbility to operate independently and to make informed decisionsFollow direction and demonstrate a strong attention to detailHigh degree of discretion and confidentialityAbility to work within a matrix team environmentAbility to establish and maintain effective working relationships with coworkers, managers, and clientsWilling to work in a night shiftAmenable to work in Mckinley, TaguigIQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.comIQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
Locations
- Philippines, Taguig City
Skills Required
- systems training and/or LMS management preferredintermediate
- PowerPointintermediate
- delivery of eLearningintermediate
Required Qualifications
- Bachelor’s degree and 4+ years in training and/or operations; or equivalent combination of education, training, and experience (experience, 4 years)
- Experience with systems training and/or LMS management preferred (experience)
- Experience operating with customer and/or internal cross-functional teams preferred (experience)
- Strong software and computer skills, Smartsheet, and MS Office applications (Proficient in PowerPoint, Teams, Word, Excel) preferred (experience)
- Experience in delivery of eLearning and virtual training programs preferred (experience)
- Excellent interpersonal, project management, organizational and leadership skills (experience)
- Strong foundation in virtual engagement platforms (e.g. MS Teams & Zoom) (experience)
- Excellent verbal and written communication skills (experience)
- Excellent presentation/facilitation skills (virtual and live) (experience)
- Excellent problem solving and critical thinking skills (experience)
- Proactive and positive approach to providing solutions (experience)
- Ability to operate independently and to make informed decisions (experience)
- Follow direction and demonstrate a strong attention to detail (experience)
- High degree of discretion and confidentiality (degree)
- Ability to work within a matrix team environment (experience)
- Ability to establish and maintain effective working relationships with coworkers, managers, and clients (experience)
- Willing to work in a night shift (experience)
- Amenable to work in Mckinley, Taguig (experience)
- IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com (experience)
- IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. (experience)
Responsibilities
- Manage learner assignments on our OnPoint platform based LMS across assigned customers. This includes management of resources, systems, and processes (SOPs/work instructions): Create and deploy of training journey and aligned content to specific audiences while ensuring content compliance and firewalls are maintainedEnsure employee training compliance through monitoring, reporting and communication of LMS resultsMaintain and audit training resources within the LMS for updating and expirationProvide compliance and regulatory reports on training to external customers and internal stakeholdersTriage and troubleshoot system and user issues associated with talent onboarding and trainingManage Field Manager and Project Level Dashboards and associated reporting for projects
- Support training programs using eLearning creation tools as needed
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