Care Specialist – Puerto RicoThe Care Specialist will be responsible to assist in the development of patient product support programs that will focus on treatment on-boarding and product related education, including supporting adherence to the treatment plan as prescribed. All materials used for this program for any purpose will be approved through the divisional review and approval process (STAR).Job Responsibilities:Assistance in the development of STAR-reviewed education plans covering a variety of topics, including: on boarding, product administration, adherence and compliance education to improve the patient-doctor dialogue for patients prescribed PRODUCTProduct related training and patient disease education to patients prescribed PRODUCTProvide education to support improved health literacy and dialogue between patients prescribed PRODUCT and their respective health care providersNever provide medical advice, instead referring patients to contact their healthcare providerDo not interfere with treatment decisions made between the patient and healthcare providerEducation to support prescribed therapy – supplemental injection and administration training, disease state and product-related information,Educational programs for HCP and office staff introducing the Multi-therapeutic Care Specialist patient support programSupport physician peer-to-peer engagement opportunities about the Care Specialist program by providing input to AbbVie concerning program content and/or by appearing as a speaker using STAR-approved content to introduce physicians to the program and resources available to patientsManaging accounts and patients case-load in a large geographyManagement of assigned travel and commercial budgets within OPPF standardsFollow all AbbVie-provided guidelines and policies and proceduresParticipate in, complete and follow all assigned training, from AbbVie and Service ProviderAny additional duties as assigned by program management and approved through the STAR teamRequired Qualifications:BA/BS degree, preferably in behavioral/social sciences, public health, or business-related disciplinesMust be licensed nurse (either LPN or RN)A minimum of 3 years professional experience in social work, case management or disease management in a patient/ health related fieldWilling to travel extensively (75-90%)Very strong time management skillsStrong planning and prioritization skillsStrong and effective presentation skills; excellent communications skills – both written and verbalProven success working with or within Community Based Organizations or other patient health-related, community focused organizations providing services to targeted populationsAbility to work and drive for results in cross-functional teamsInitiative and vision: challenge existing assumptions and interpretationsDrive and enthusiasmExceptional interpersonal skillsAbility to build relationships with third parties using good negotiation skillsWell-developed networking and influencing abilities to leverage relationships within and outside of the company.Fully competent in MS Office (Word, Excel, PowerPoint)Received injection trainingDriving is required for this role. Candidates must possess a valid driver’s license and will be subject to a review of their driving record prior to hire.Must reside in country where the job is posted.CompensationCompetitive annual salaryCar allowanceBonus eligibilityNote: This role is not eligible for visa sponsorship. Candidates must have authorization to work in the US without the need for sponsorship.#LI-CESIQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.comIQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoeIQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.The potential base pay range for this role is $70,000 - $75,000 annually. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.