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Client Services Project Manager

IQVIA

Client Services Project Manager

full-timePosted: Sep 1, 2026Poland, Warsaw

Job Description

Project Manager (Client-Facing)About the RoleWe are seeking a Project Manager to lead and manage client-facing technical projects within IQVIA's clinical research technology portfolio. This role requires strong project ownership, excellent stakeholder management skills, and the ability to coordinate complex activities across global teams.Desired Experience & QualificationsThe ideal candidate will have:2-3+ years of project management experience.Proven experience owning and leading projects, rather than solely coordinating tasks.Strong client-facing communication and relationship management skills.The ability to effectively manage competing priorities and proactively identify and escalate risks.Excellent organizational skills with strong attention to detail.Experience in clinical research, healthcare, or a related industry is preferred, but not required.Project OverviewClinical trial projects are managed through two key phases:1. Start-Up PhaseThe initial implementation and study set-up stage.2. Maintenance PhaseThis position supports the Maintenance Phase, where Project Managers oversee ongoing study operations and client deliverables.Key ResponsibilitiesManaging study amendments and change requestsActivating new study sitesSupporting user access requestsCoordinating additional training requirementsLeading client and project status meetingsManaging study closeout activities within the systemProject Portfolio & ScopeProject Managers typically oversee a diverse portfolio of studies and are responsible for:Managing up to 8-9 projects, depending on project size and complexity.Supporting multinational studies involving multiple countries, languages, sites, timelines, and regulatory documentation requirements.Collaborating with study teams located across the EU and US, requiring effective coordination across multiple time zones.Primarily working within European business hours while maintaining flexibility to support global stakeholders when necessary.Technology You'll SupportThis role supports Complete Consent (eConsent), IQVIA's electronic informed consent platform used in clinical trials to enhance patient engagement, compliance, and study efficiency.Candidate Preparation ResourceCandidates progressing to the interview stage are encouraged to review the following resource:IQVIA eConsent Overviewhttps://www.iqvia.com/solutions/technologies/patient-engagement-suite/econsentPlease scroll to the middle of the page and watch the overview video, which provides an excellent introduction to electronic informed consent and its role in clinical research.Why Join Our Team?Our team offers a supportive and growth-oriented environment, including:Comprehensive mentoring and onboarding supportA collaborative and inclusive team cultureFlexibility and healthy work-life balanceA strong focus on employee health and well-beingContinuous learning and professional development opportunitiesMeaningful community engagement initiativesOnboarding & TrainingWe are committed to setting new team members up for success through a structured onboarding experience that includes:A dedicated mentor and onboarding partnerA formal training program with defined milestones and learning objectivesDaily training and support meetings with the hiring manager during onboardingOngoing guidance from both the mentor and manager once project assignments beginRegular check-ins to support continued growth, development, and long-term successIQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.comIQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.The potential base pay range for this role, when annualized, is zł124,000.00 - zł230,300.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

Locations

  • Poland, Warsaw
  • Portugal, Lisbon
  • Bulgaria, Sofia
  • Slovakia, Bratislava

Skills Required

  • clinical researchintermediate

Required Qualifications

  • The ideal candidate will have: (experience)
  • 2-3+ years of project management experience. (experience, 3 years)
  • Proven experience owning and leading projects, rather than solely coordinating tasks. (experience)
  • Strong client-facing communication and relationship management skills. (experience)
  • The ability to effectively manage competing priorities and proactively identify and escalate risks. (experience)
  • Excellent organizational skills with strong attention to detail. (experience)
  • Experience in clinical research, healthcare, or a related industry is preferred, but not required. (experience)

Responsibilities

  • Managing study amendments and change requests
  • Activating new study sites
  • Supporting user access requests
  • Coordinating additional training requirements
  • Leading client and project status meetings
  • Managing study closeout activities within the system
  • This role supports Complete Consent (eConsent), IQVIA's electronic informed consent platform used in clinical trials to enhance patient engagement, compliance, and study efficiency.

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