Client Services Rep 1
IQVIA
Client Services Rep 1
Job Description
Job OverviewUnder guidance, controls the report generation process and provides guidance and support to clients daily or as a specialist on specific products/services.Essential FunctionsEnsures the contract fulfillment to specifications of basic and routine reports for defined customers.Reviews client data requirements with the appropriate internal resource to ensure that basic product deliverables meet the customer's specifications, including timeliness and quality.Follows IQVIA data verification protocols.Researches, analyzes and responds to client inquiries that are routine in nature.Provides support to team for client service meetings at customer sites. May produce ad-hoc studies on demand.QualificationsBachelor's Degree ReqTwo (2) years related work experience ReqExperience in an IQVIA role preferred and pharmaceutical experience PrefProficient in PC applications such as Excel•Ability to communicate effectively with various levels in the organization (written and oral)Demonstrate problem solving, analytical and strong customer service skillsWilling to work in night shiftAmenable to work in Mckinley Taguig (Hybrid)IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.comIQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
Locations
- Philippines, Taguig City
Skills Required
- IQVIA role preferredintermediate
- PC applications such as Excelintermediate
Required Qualifications
- Bachelor's Degree Req (degree)
- Two (2) years related work experience Req (experience)
- Experience in an IQVIA role preferred and pharmaceutical experience Pref (experience)
- Proficient in PC applications such as Excel (experience)
- •Ability to communicate effectively with various levels in the organization (written and oral) (experience)
- Demonstrate problem solving, analytical and strong customer service skills (experience)
- Willing to work in night shift (experience)
- Amenable to work in Mckinley Taguig (Hybrid) (experience)
- Bachelor's Degree Req (degree)
- Two (2) years related work experience Req (experience)
- Experience in an IQVIA role preferred and pharmaceutical experience Pref (experience)
- Proficient in PC applications such as Excel (experience)
- •Ability to communicate effectively with various levels in the organization (written and oral) (experience)
- Demonstrate problem solving, analytical and strong customer service skills (experience)
- Willing to work in night shift (experience)
- Amenable to work in Mckinley Taguig (Hybrid) (experience)
- IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com (experience)
- IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. (experience)
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