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Product Support Engineer

IQVIA

Product Support Engineer

full-timePosted: Aug 2, 2026Updated: Sep 1, 2026Mexico, Mexico City

Job Description

Job OverviewEntry-level professional individual contributor who works under close supervision in a team that is responsible for product design experience.Problems faced are routine. Essential Functions- Works directly with product teams to receive support requests- Triages requests, fixes small bugs & submits engineering tickets- Working knowledge of the support processes and working in a production environment. Qualifications• Bachelor's Degree Computer Science, a related field, or equivalent experienceReq• Advanced English Req• Basic knowledge of Javascript frameworks Req• Knowledge of CSS and HTML Pref• 2-4 years PrefIQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

Locations

  • Mexico, Mexico City
  • Brazil, São Paulo
  • Colombia, Bogota

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