JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. CMG-JBS Business Support Analyst RoleNo independent financial delegation—all expenditures require approval from CMG JBS Director or Manager of Operations.Key RelationshipsReports to: Assigned Manager for daily operations, risks, and assistanceInternal: Collaborates with team members and brokers to support knowledge sharing and strategic goalsExternal: Communicates with brokers and external parties regarding documentation and file clarificationPrimary ResponsibilitiesClient Service ExcellenceManage time effectively to meet quality service standards and deadlinesMaintain accuracy and compliance with industry/client requirementsHandle inbound calls and client requests promptlyMonitor internal systems throughout workflow lifecyclePerformance ManagementTrack performance against KPIs and adjust work processes accordinglyComplete additional duties as assigned by ManagerRequired Qualifications & ExperienceEducation: Tertiary qualifications in property-related discipline preferredExperience: Minimum 2-3 years in Administration or property industryTechnical: Intermediate MS Office proficiency; Accounts Payable/Receivable and PeopleSoft experience advantageousEssential SkillsStrong time management and customer service capabilitiesExcellent written and verbal communicationHigh attention to detail and accuracyAdaptability to changing priorities and industry requirementsTech-savvy with ability to learn new systems quicklyIndependent work style with proactive problem-solvingPerformance MetricsProductivity: Action priority queues within 2 hours; daily system updates with accurate notesQuality: Complete all requests within preferred timeframes following standard proceduresTeam Collaboration: Positive feedback from stakeholders and CMG team; assist colleagues during quiet periodsContinuous Improvement: Identify and participate in service quality enhancements and business development opportunitiesLocation: On-site –Taguig, PhilippinesIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.