JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Designation: Facility Executive Soft ServicesQualification: Any DegreeExperience Required: 2+ Years Shift Timings: Rotational ShiftWork Schedule: 6 days per weekBUSINESS UNIT Integrated Facilities ManagementLOCATIONDeloitte Towers, Meenakshi, Tech-park, HyderabadDIRECT REPORTSOnsite Shift Supervisors (Soft Services)POSITION GOALSTo provide comprehensive management of services covering all facility services to client, with a focus on continuous improvement. To achieve financial and other targets established by both the Facilities Manager and Assistant Facilities Manager.Achievement of the Key Performance Indicators and Service Level Agreement targets.Sets stretch targets for team to achieve maximum team performanceIs able to make difficult decisions and resolve problems or improve operations.Actively searches out opportunities to achieve best resultsPromotes open, constructive and collaborative relations with superiors, subordinates, peers and clients.Gains respect of JLL people, Deloitte and where appropriate, with the broader business community.DUTIES AND RESPONSIBILITIESOwnership of the day-to-day administration, including reports generation of the stocks tracker.Provide assistance to the AFM & Campus manager in managing all IFM Soft services, administrative functions, Housekeeping services and facility services and any other administrative functions as deemed by Deloitte.Developing and implementing procedures and performance measures to ensure simplification and accuracy of work methods and reliability of FMEnsuring an adequate supply of consumables/materials and service for the proper operation of services and enter into supply and service contracts as approved by the clientMaintain appropriate stock levels of all consumables to ensure smooth operations & escalate in time to achieve availability of stocks.Vendor invoices processing aligned with Deloitte finance process.Statutory compliance check of all vendor invoices.Routinely Inspect all services to ensure performance measures are being maintainedSet stretch targets for self to achieve maximum team performanceReportingContribute to the Weekly FM Meeting MinutesContribute to the Monthly Management Report to Deloitte and other reports as requiredOthersParticipate in Emergency Evacuation procedures including crisis management and business continuity.Manage all Health and Safety issues and actively participate in Health and Safety reviewsEMPLOYEE SPECIFICATIONSExperience in Facilities Management is required.Strong Customer Service focusExcellent people skills and ability to interact with a wide range of client staff and demandsKnowledge of Occupational Safety requirementsStrong PC literacy and proven ability to manage daily activities using various systems.Demonstrated experience with continuous improvement initiatives highly desirableDemonstrated experience with client reporting and preparation of reports required.Graduate in any discipline3 – 5 years experience in facilities managementTertiary qualifications in hotel management / building management and/or business desirableProven ability to function effectively as part of a teamProven ability to initiate and follow through with improvement initiativesKEY PERFORMANCE MEASURESCompliance with the Service Level Agreement established between JLL and DeloitteAchievement of contracted Customer Satisfaction expectationsAchievement of savings initiatives as agreed with ClientDelivery of Agreed Initiatives as per Deloitte/JLL Initiatives Road MapAchievement of service delivery goals as agreed with managerLocation: On-site –Hyderabad, TSScheduled Weekly Hours:0If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. 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