JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Workplace Associate – JLLWhat this job involves:The Workplace Associate provides comprehensive workplace management services to create a best-in-class experience while supporting routine facility operations. As the first point of contact at Reception, this pivotal role delivers authentic service experiences that strengthen the bond between JLL, our clients, and their guests. You'll be responsible for continuous monitoring of facility conditions, procurement management, work order coordination, and welcoming employees with genuine hospitality. This role maintains smooth operations through exceptional customer service, thoughtful administrative support, and execution of duties to the highest professional standards.What your day-to-day will look like:Create a comfortable, welcoming, and hospitable environment for employees and guests while serving as the first point of contact at ReceptionMonitor office and facility conditions continuously, coordinating maintenance activities and managing internal and building work order systemsProvide authentic, caring, and timely services by anticipating client needs and directing teammates and guests to appropriate points of contactDeliver personable and efficient visitor registration services while ensuring regulatory compliance in visitor access systemsMaintain cleanliness of kitchen and break areas, monitor and stock supplies, and ensure proper functioning of beverage machinesOrganize receipt and delivery of mail and courier services, manage mail distribution, and process outgoing packagesHandle internal and external communications, assist with meeting and conference room reservations, and provide facility-specific assistance to the project management teamRequired Qualifications:Associate's degree in facilities management, building management, business, or related field; OR 2+ years of experience in Facility or Property AdministrationSuperior customer service skills with the ability to maintain professionalism in stressful situationsExperience with Corrigo or other CMMS/Automated Work Order systemsProficiency in Microsoft Office applications with advanced proficiency in Excel for customizing administrative reportsStrong written and verbal communication skillsExcellent organizational abilities and collaborative approachAbility to multitask and work independentlyPreferred Qualifications:Effective planning and time management skills in a fast-paced environmentExperience supporting budgetary requests, analysis, and reportingKnowledge of HSSE guidelines and compliance requirementsFamiliarity with badge access administration and security protocolsExperience providing direction to vendors and service providersLocation: Austin, TXWork Shift: 1st shift, 8:00 AM - 5:00 PM, Monday to FridayThis position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.Location:On-site –Austin, TX, SAN ANTONIO, TXIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salary Paid Time Off and Company HolidaysEarly access to earned wages through Daily PayAt JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.Accepting applications on an ongoing basis until candidate identified.