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Field Service engineer

Johnson Controls

Field Service engineer

full-timePosted: Aug 28, 2026Updated: Sep 1, 2026Bengaluru-Karnataka-India

Job Description

Job SummaryWe are seeking a skilled and experienced Service Engineer to install, maintain, troubleshoot, and support ELV and security systems, including Access Control Systems, Fire Alarm Systems (FAS), CCTV Surveillance Systems, Servers, and Building Management Systems (BMS). The candidate should have strong technical expertise, problem-solving skills, and the ability to provide timely support to clients.Key ResponsibilitiesInstallation, commissioning, testing, and maintenance of Access Control, CCTV, FAS, and BMS systems.Diagnose and resolve hardware, software, and network-related issues in security and automation systems.Perform preventive and corrective maintenance activities as per service schedules.Configure and troubleshoot servers, workstations, and system software related to security platforms.Monitor system performance and ensure maximum uptime for client installations.Coordinate with customers to understand service requirements and provide timely resolutions.Prepare service reports, maintenance records, and technical documentation.Support system upgrades, expansions, and migration activities.Ensure compliance with safety standards and company procedures.Provide technical guidance and training to end users when required.Required Skills & QualificationsDiploma / Bachelor's Degree in Electronics, Electrical, Instrumentation, Computer Science, or a related field.Minimum 4 to 5 years of hands-on experience in:Access Control SystemsFire Alarm Systems (FAS)CCTV Surveillance SystemsServer Installation and TroubleshootingBuilding Management Systems (BMS)Good knowledge of networking concepts, IP addressing, switches, and routers.Experience with system integration and troubleshooting.Ability to read technical drawings, schematics, and system layouts.Strong communication and customer-handling skills.Willingness to travel to client sites as required.Preferred CertificationsAccess Control System CertificationsCCTV/VMS CertificationsFire Alarm System CertificationsBMS Vendor CertificationsCCNA or Networking Certifications (Preferred)

Locations

  • Bengaluru-Karnataka-India

Skills Required

  • networking conceptsintermediate
  • system integrationintermediate

Required Qualifications

  • Diploma / Bachelor's Degree in Electronics, Electrical, Instrumentation, Computer Science, or a related field. (degree in electronics)
  • Minimum 4 to 5 years of hands-on experience in:Access Control SystemsFire Alarm Systems (FAS)CCTV Surveillance SystemsServer Installation and TroubleshootingBuilding Management Systems (BMS) (experience, 5 years)
  • Good knowledge of networking concepts, IP addressing, switches, and routers. (experience)
  • Experience with system integration and troubleshooting. (experience)
  • Ability to read technical drawings, schematics, and system layouts. (experience)
  • Strong communication and customer-handling skills. (experience)
  • Willingness to travel to client sites as required. (experience)

Preferred Qualifications

  • Access Control System Certifications (certification)
  • CCTV/VMS Certifications (certification)
  • Fire Alarm System Certifications (certification)
  • BMS Vendor Certifications (certification)
  • CCNA or Networking Certifications (Preferred) (certification)

Responsibilities

  • Installation, commissioning, testing, and maintenance of Access Control, CCTV, FAS, and BMS systems.
  • Diagnose and resolve hardware, software, and network-related issues in security and automation systems.
  • Perform preventive and corrective maintenance activities as per service schedules.
  • Configure and troubleshoot servers, workstations, and system software related to security platforms.
  • Monitor system performance and ensure maximum uptime for client installations.
  • Coordinate with customers to understand service requirements and provide timely resolutions.
  • Prepare service reports, maintenance records, and technical documentation.
  • Support system upgrades, expansions, and migration activities.
  • Ensure compliance with safety standards and company procedures.
  • Provide technical guidance and training to end users when required.

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