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Security Service Technician

Johnson Controls

Security Service Technician

full-timePosted: Sep 1, 2026Sydney-New South Wales-Australia

Job Description

Join a Global Leader in Smart Buildings & Security SolutionsAt Johnson Controls, we're shaping the future of safe, smart and sustainable buildings. As a global leader in security, building automation, energy efficiency and decarbonization, we help organizations across critical industries including data centres, healthcare, pharmaceuticals, education and advanced manufacturing operate more securely and efficiently.With more than 140 years of innovation, Johnson Controls combines industry-leading technology, world-class service and exceptional people to deliver outcomes that matter.About the OpportunityWe are seeking an experienced Security Service Technician to join our Sydney Service Team.This is an excellent opportunity for a security professional who enjoys a variety of work, strong customer relationships, and hands-on technical problem-solving. You'll work across a portfolio of commercial customers, servicing and maintaining advanced security systems while also managing small to medium upgrades and fit-out projects.You'll have the opportunity to expand your expertise and develop your career into areas such as project delivery, commissioning, technical leadership, sales, and management.What You'll Be DoingAs a Security Service Technician, you will:Diagnose, troubleshoot and repair security systems across customer sitesPerform scheduled preventative maintenance and system inspectionsDeliver small to medium security upgrades and fit-out projectsCommission newly installed security systemsPrepare quotations for repair works and recommended upgradesBuild strong relationships with customers and provide expert technical supportCoordinate with subcontractors and internal project teams to ensure successful project deliverySupport the wider Projects Team across new and existing customer sitesTechnologies You'll Work WithSecurity platforms including:Johnson Controls P2000C•CURELenelConceptTecomGallagherCCTV and video management systems including:GenetecMilestoneAimetisVictorExacqVisionNVRs, DVRs and network-based security infrastructureExperience or certifications in Gallagher, C•CURE or Integrity are highly regarded but not essential.What We're Looking ForTo be successful in this role, you'll have:Minimum 2 years' experience in a similar security technician roleStrong troubleshooting and fault-finding experienceSound networking, systems and PC knowledgeExperience installing, servicing and commissioning electronic security systemsExcellent communication and customer service skillsAbility to work independently while contributing to a collaborative team environmentEssential RequirementsAustralian working rightsCurrent NSW Driver LicenceCurrent Security LicenceCurrent Cabling RegistrationWhite Card (Construction Induction Card)Why Join Johnson Controls?Career Growth & DevelopmentOngoing technical training and professional developmentAccess to internal and external certification programsCareer pathways across service, projects, commissioning, leadership and salesWork with Leading TechnologyExposure to some of Australia's most advanced commercial security environmentsOpportunity to work across multiple security platforms and technologiesSupportive Team CultureCollaborative and knowledgeable team environmentStrong focus on employee wellbeing and work-life balanceBacked by a globally recognised and financially stable organisationReady to Take the Next Step?If you're a motivated Security Technician looking to join an industry leader and build a long-term career, we'd love to hear from you.Apply now and become part of the team helping create safer, smarter buildings across Sydney.#LI-JS4

Locations

  • Sydney-New South Wales-Australia

Required Qualifications

  • Australian working rights (experience)
  • Current NSW Driver Licence (experience)
  • Current Security Licence (experience)
  • Current Cabling Registration (experience)
  • White Card (Construction Induction Card) (experience)
  • Australian working rights (experience)
  • Current NSW Driver Licence (experience)
  • Current Security Licence (experience)
  • Current Cabling Registration (experience)
  • White Card (Construction Induction Card) (experience)

Responsibilities

  • Diagnose, troubleshoot and repair security systems across customer sites
  • Perform scheduled preventative maintenance and system inspections
  • Deliver small to medium security upgrades and fit-out projects
  • Commission newly installed security systems
  • Prepare quotations for repair works and recommended upgrades
  • Build strong relationships with customers and provide expert technical support
  • Coordinate with subcontractors and internal project teams to ensure successful project delivery
  • Support the wider Projects Team across new and existing customer sites
  • Diagnose, troubleshoot and repair security systems across customer sites
  • Perform scheduled preventative maintenance and system inspections
  • Deliver small to medium security upgrades and fit-out projects
  • Commission newly installed security systems
  • Prepare quotations for repair works and recommended upgrades
  • Build strong relationships with customers and provide expert technical support
  • Coordinate with subcontractors and internal project teams to ensure successful project delivery
  • Support the wider Projects Team across new and existing customer sites
  • Security platforms including:
  • Johnson Controls P2000
  • C•CURE
  • Lenel
  • Concept
  • Tecom
  • Gallagher
  • Johnson Controls P2000
  • CCTV and video management systems including:
  • Genetec
  • Milestone
  • Aimetis
  • Victor
  • ExacqVision
  • NVRs, DVRs and network-based security infrastructure
  • NVRs, DVRs and network-based security infrastructure
  • Experience or certifications in Gallagher, C•CURE or Integrity are highly regarded but not essential.
  • Minimum 2 years' experience in a similar security technician role
  • Strong troubleshooting and fault-finding experience
  • Sound networking, systems and PC knowledge
  • Experience installing, servicing and commissioning electronic security systems
  • Excellent communication and customer service skills
  • Ability to work independently while contributing to a collaborative team environment
  • Minimum 2 years' experience in a similar security technician role
  • Strong troubleshooting and fault-finding experience
  • Sound networking, systems and PC knowledge
  • Experience installing, servicing and commissioning electronic security systems
  • Excellent communication and customer service skills
  • Ability to work independently while contributing to a collaborative team environment

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