Location:11501 Outlook Street, Overland Park KansasJob SummaryUnder the supervision of the department manager, the Investor Accounting Analyst II is responsible for accurate and timely reporting and remitting as dictated by the related servicing agreements for assigned contracts. The role involves monitoring fund movements, reconciling custodial accounts, preparing investor reports, and ensuring compliance with servicing agreements. The analyst interacts with internal departments and external parties to manage investor inquiries and portfolio performance reporting. Essential FunctionsMonitor movement of funds to correct PI/TI accounts and process remittance of principal, interest, and other funds due to investorsTimely and accurately reconcile custodial bank accounts and clear outstanding itemsUtilize current data reporting systems (e.g., RECWEB) effectivelyGather, validate, and deliver monthly files and reports to trustees or investors per contractual obligationsCalculate and validate fees and critical amounts for monthly reportingEnsure accurate balances using loan servicing and image systemsInterpret servicing agreements to determine portfolio reporting and remittance requirementsInteract with internal departments and external parties regarding remittance and payment classificationsReconcile and monitor advance levels to minimize riskReview and recommend new contract setup informationAssist Loan Accounting with cash variance investigationsEnsure accuracy of servicing fees, delinquency reports, and special servicing codingCommunicate with investors and draft responses to inquiriesCoordinate work activities with Loan Servicing and Corporate AccountingParticipate in team development and community involvementWork in-person to collaborate effectively with colleagues and ensure seamless operationsPerforms other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without noticeComplies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.EducationBachelor's Degree in Accounting or Finance (preferred) OR equivalent experience (required)Work Experience1+ years experience in commercial mortgage loan servicing, accounting, or loan operations (required) SkillsTimely and accurate reconciliation of custodial bank accounts to ensure compliance and minimize riskPreparation and delivery of monthly reports and remittances in accordance with servicing agreementsAnalysis of complex agreements to determine reporting and remittance obligationsTracking and validating fund movements, including principal, interest, and escrow paymentsInterpretation of financial data and loan performance metrics to support decision-makingProficiency in systems like RECWEB and Strategy for data validation and reportingUse of Excel for calculations, reconciliations, and ad-hoc reportingClear and professional interaction with internal teams, investors, and external stakeholdersProactive identification and resolution of discrepancies to reduce financial and operational riskEffective coordination with departments such as Loan Servicing, Accounting, and Asset ManagementCommitment to delivering responsive, high-quality service to internal and external clientsEvaluation and recommendation of new contract setup information for accuracy and completenessSupport for resolving cash variances and ensuring accurate financial reportingVerification of servicing fees, delinquency reports, and special servicing codesAbility to make sound, data-driven decisions and escalate issues appropriatelyCore CompetenciesAll KeyBank employees are expected to demonstrate Key’s Values and abide by Key’s Code of Conduct. Physical Demands General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.TravelOccasional travel to include overnight stay.Work Location CategoryHybrid (2+ days)COMPENSATION AND BENEFITSThis position is eligible to earn a base salary in the range of $57,000.00 - $87,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.Please click here for a list of benefits for which this position is eligible.Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.Job Posting Expiration Date: 10/02/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com. #LI-Hybrid