Location:4910 Tiedeman Road, Brooklyn OhioKeyBank is seeking a Salesforce Master Engineer & Technical Team Lead to provide senior-most technical and people leadership for the Salesforce Sales Enablement domain. This role owns end-to-end technical leadership for the Sales Enablement program focused on the Salesforce Wealth instance and related initiatives, including Envestnet integration and broader Salesforce transformation efforts.This is a hands-on, player/coach role with direct team leadership responsibility. The successful candidate will lead Wealth delivery, set technical direction, manage stakeholders across the enterprise, and drive innovation on the Salesforce platform, including responsible use of AI.About KeyBankKeyBank is one of the nation’s largest bank-based financial services companies, providing investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies across the United States.About the RoleThe Salesforce Master Engineer & Technical Team Lead will:Own technical leadership for the Salesforce Wealth domainLead and grow a team of Salesforce engineers supporting Wealth initiativesDrive the technical roadmap, architecture, and modernization strategyPartner closely with business, technology, and vendor stakeholdersEnsure high-quality, scalable, and secure Salesforce solutionsChampion innovation, including advanced platform capabilities and AI-enabled solutionsKey ResponsibilitiesTeam LeadershipLead and manage Salesforce engineers supporting Wealth squadsProvide coaching, and mentorship for team membersFoster a culture of technical excellence, collaboration, and continuous improvementSupport hiring, onboarding, and team capacity planningTechnical Leadership & ArchitectureOwn and influence architecture, design, and implementation of Salesforce Wealth solutionsEnsure platform health, performance, scalability, and securityEstablish and enforce engineering standards, best practices, and governancePerform and oversee code reviews across all levels of engineersDesign and implement complex solutions using both configuration and custom developmentDelivery & Program OwnershipOwn technical delivery for the Sales Enablement program on the Salesforce Wealth platformLead complex, cross-functional initiatives including third-party integrationsManage technical dependencies, risks, and delivery tradeoffsPartner with product and business leaders to align technology to business outcomesOversee release management, support models, and operational readinessStakeholder & Vendor ManagementBuild strong, trust-based relationships with business leaders, product owners, and technology partnersCollaborate with enterprise architecture, data, security, and risk partnersManage external vendors and partners supporting Wealth initiativesTranslate complex technical concepts into clear business-level communicationInnovation & Platform AdvancementChampion adoption of new Salesforce capabilities and emerging technologiesDrive responsible use of AI and automation on the Salesforce platformLead proof-of-concepts and pilot initiatives for new capabilitiesContinuously identify opportunities to simplify, modernize, and improve the platformRequired QualificationsBachelor’s degree in Computer Science or equivalent practical experience10+ years of overall IT experience7+ years of deep, hands-on Salesforce platform experienceStrong expertise in Salesforce architecture, custom development, integrations, data, and securityProven experience leading large, complex Salesforce implementationsDemonstrated team leadership, coaching, or team lead experienceExperience working in highly regulated or complex enterprise environmentsStrong communication skills and ability to partner effectively with diverse stakeholdersExperience with Agile delivery methodologies and full SDLC ownershipPreferred QualificationsSalesforce certifications (Administrator, Platform Developer, Architect, Financial Services Cloud, Agentforce, Data 360)Experience supporting Wealth Management or Financial Services platformsExperience with large-scale integrations and data orchestrationFamiliarity with AI-enabled Salesforce capabilities and governance considerationsExperience influencing platform strategy and enterprise-level technical roadmapsWhy Join KeyBankThis role offers the opportunity to:Lead a critical Salesforce platform supporting Sales EnablementShape the technical direction of a high-impact, enterprise Salesforce environmentBuild and lead a high-performing engineering teamDrive innovation and modernization at scalePartner closely with business leaders to deliver meaningful outcomesKeyBank is an equal opportunity employer committed to building a diverse and inclusive workplace.Core CompetenciesAll KeyBank employees are expected to demonstrate Key’s Values and abide by Key’s Code of Conduct.Physical DemandsGeneral Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.Work Location CategoryHybrid (2+ days)COMPENSATION AND BENEFITSThis position is eligible to earn a base salary in the range of $96,000.00 - $181,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.Please click here for a list of benefits for which this position is eligible.Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.Job Posting Expiration Date: 10/02/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com. #LI-Remote