Company OverviewKLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.Job Description/Preferred QualificationsSupport field efforts to resolve metrology issues:Analyze process results and indicators to assess equipment performance and make recommendations on performance improvementCrisis management with sound problem solving skills and project management skillsCoordinate with factory and field on technical requests and provide timely solutionCoordinate transfer of technology from factory to field to ensure readiness and understanding of new metrology systems:Develop collateral material used to support field resolution of metrology issuesDevelop and deliver training programsWork with field and factory on systems qualificationInvolved in new technology development and perform technology promotion to customersWork with R&D and Engineering team process characterization and equipment preparationWork with R&D and Engineering team on new product definition, risk assessment, package design, modeling and simulationOversee assigned project schedules with internal and external team, ensure on-time deliveryUnderstands engineering principles and techniques related to area project activities. Working knowledge of major system components and their interactions. Possesses generalist knowledge of technical areas covered by the department.Good working knowledge of testing techniques such as spectroscopy, titration, and HPLC.Good working knowledge of various applications such as wet etch, damascene, and packaging.Ability to diagnose and resolve basic customer issues.Strong communication skills especially technical writing skills.Excellent analytical and problem solving skillsSelf-motivated with ability to multi-task and learn quickly.Proficiency with personal computers and industry-standard software applications (Microsoft Outlook, Word, Excel, PowerPoint, Project etc.).Ability to work alone and/or with limited supervision.Ability to speak Mandarin, Korean, or Japanese is a plusExpected travel is 50~70% both domestically and internationallyMinimum QualificationsDoctorate (Academic) Degree and 0 years related work experience; Master's Level Degree and related work experience of 3 years; Bachelor's Level Degree and related work experience of 5 yearsWe offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees. KLA is proud to be an equal opportunity employerBe aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to talent.acquisition@kla.com to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.