Company OverviewKLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.Job Description/Preferred QualificationsResponsibilities:1. Configure and support KLA Reticle Decision Center (RDC) software applications in semiconductor manufacturing in close collaboration with customer engineering, and KLA engineering and marketing teams.2. Respond to customer requests and provide outstanding support with effective communication.3. Continuously improve the recipe used in our software and enhance the performance of our applications based on a solid understanding of the working principles.4. Communicate requirements on new product features, enhancements, and bug fixes clearly to engineering team, drive the product development processes, and strive to deliver high-qualify solutions to customer on time.5. Understand customer’s production workflow for KLA solutions to provide maximum value to customers. Identify gaps and challenges, and areas of further collaboration.Minimum QualificationsMaster's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 yearsWe offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees. KLA is proud to be an equal opportunity employerBe aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to talent.acquisition@kla.com to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.