NTT DATA

 Key Responsibilities • &nbsp; &nbsp;Act as the first line of support for customer issues and service requests. • &nbsp; &nbsp;Handle inbound customer calls, emails, and portal tickets, ensuring timely and professional communication. • &nbsp; &nbsp;Accurately document all incidents and actions taken...

BPO Call Center Senior Associate

 "Key Responsibilities Team Leadership &amp; Management • &nbsp; &nbsp;Supervise, mentor, and guide the L1 helpdesk team to ensure high performance and service quality. • &nbsp; &nbsp;Manage team scheduling, attendance, task allocation, and workload distribution. • &nbsp; &nbsp;Conduct regular team ...

BPO Team Lead (Helpdesk)

 Responsibilities: 
 • &nbsp; &nbsp;Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and Tier 1 online support.&nbsp; • &nbsp; &nbsp;Respond to customer inquiries in a pleasant, courteous, professional, and well-informed manner. • &nbsp; &nbsp...

Job Openings at NTT DATA in QUE - Page 3

BPO Call Center Senior Associate

BPO Team Lead (Helpdesk)

Customer Care Associate