Job Summary:WHO ARE WE?Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.WHO ARE YOU?Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE JOBWe’re adding to our Box Office team and are searching for individuals to fill several Box Office Agent roles in the Denver area to service primarily the JUNKYARD as well as various events and other venues as needed. This role requires flexibility with scheduling and is a part-time occasional position, based on event requirements.WHAT THIS ROLE WILL DOEnsure compliance of Live Nation cash handling policies and proceduresBalancing and reconciling daily/nightly ticket salesPrompt, courteous and knowledgeable customer serviceFacilitate night of show Will Call & Guest List OperationsTroubleshooting night of show issues (Transfers, barcodes, account issues, etc.)Work with Guest Services/Operations on any ADA requirementsProviding knowledge of upcoming events & upgrades availableKnowledgeable on the events culture and genreProviding positive energyOther ResponsibilitiesDaily operations on Ticketmaster host system for sales and other tasks.Following opening and closing shift proceduresFollow standards and processes for ticket types, ancillary events and qualifiersEnsure compliance with ADA ticket lawsWHAT THIS PERSON WILL BRINGRequired:Knowledge of Cash HandlingKnowledge of In Person Customer ServiceEntry level knowledge of Microsoft Applications (Outlook, PowerPoint, Excel, etc.) as well as Point Of Sales systemsFlexible schedule (days/nights, weekends and holidays)Tolerance of all cultures, music and art formsAbility to communicate, work well with others, work in a high-volume and sometimes stressful environmentHigh School DiplomaPreferred:Attention to detail in a multi-tasked environmentKnowledge of ticket sales and previous Ticketing experienceExperience in working in live entertainment operationsTicketmaster host system experienceExperience in identifying counterfeit cash / ID’sWorking knowledge of Windows based PC programsPhysical Demands/Working Environment:Working environment is fast-paced and semi exposed to outdoor elementsPosition requires repetitive use of arms/hands for typingEQUAL EMPLOYMENT OPPORTUNITYWe aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.----------The expected compensation for this position is:$19.29 USD - $20.00 USD Hourly** Pay is based on a number of factors including market location, qualifications, skills, and experience.Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.