Job Summary:WHO ARE WE?Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.WHO ARE YOU?Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! WHAT THIS ROLE WILL DOAnticipate and respond to guests’ needsStrong working knowledge of all beveragesAnswer guest questions, make recommendations, suggestively sell beverages and menu items; take ordersCommunicate drink orders to bar through Point of Sales systemDeliver drinks, maneuvering trays through large crowdsMaintain line of sight/atmosphere control by circulating through your work area throughout shiftRemove dirty glasses and dishes from tables including the lifting/moving of bus tubs up to 25lbs.Keep tables clean/wipedClean spills, remove food, trash or other obstacles from floor using proper lifting techniquesMaintain Fillmore New Orleans safety and sanitation standardsFollow housekeeping standards per the policyKeep current on all standard operating proceduresRequest identification from any guest who appears to be under 30 years of ageEnsure responsible alcohol service per local ordinance alcohol awareness training and Fillmore alcohol policiesRecognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of the managerReceive payment and process cash, credit card or Traveler’s check transactions according to Fillmore policyEnsure that comp and void checks are processed according to Fillmore policyArticulate vocabulary with the ability to adapt and socialize with current audienceExemplary and professional grooming standardsAssist other servers and staff as neededAttend pre-shift meeting conducted by Manager on Duty prior to the start of each shiftAbility to understand and execute flawlessly the standards and procedures of Bottle ServiceWHAT THIS PERSON WILL BRINGRequired: High School Diploma or equivalentFlexible schedule and ability to work late hoursWorking knowledge of cocktail tray service, basic food service, responsible alcohol service, drink recipes and garnishes, point of sales systemsMust have a minimum of 2 years of experience serving in an upscale dining and night life venueTolerance of all cultures, music and art formsResponsible Alcohol Awareness Training Certification or EquivalentAbility to deal with intoxicated guests in a positive and safety minded mannerPreferred: Cash handling experienceBasic knowledge of wines, spirits, and MixologyExperience recognizing valid ID’sExperience in a live music environmentPhysical Demands/Working Environment:Working environment is fast-paced, often loud and stressfulPosition requires extended periods of prolonged standing and working on your feetMust be able to lift or move up to 25 lbs. using proper lifting techniquesEQUAL EMPLOYMENT OPPORTUNITYWe aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.