Job Description

Locations

• CT, South Windsor

Skills Required

• computer systemsintermediate

Required Qualifications

• Passion for providing world-class customer service. (experience)
• Passion for providing world-class customer service. (experience)
• Friendly and outgoing communication style. (experience)
• Friendly and outgoing communication style. (experience)
• Proficiency with computer systems and the ability to learn new technologies. (experience)
• Proficiency with computer systems and the ability to learn new technologies. (experience)
• Adaptability and openness to change. (experience)
• Adaptability and openness to change. (experience)
• Availability to work varied hours, including nights, weekends, and holidays. (experience)
• Availability to work varied hours, including nights, weekends, and holidays. (experience)
• Genuine passion for the outdoors and participation in outdoor activities. (experience)
• Genuine passion for the outdoors and participation in outdoor activities. (experience)
• Demonstrates capacity for collaborative work in a retail environment, is adept at serving customers and teams from a variety of backgrounds (experience)
• Demonstrates capacity for collaborative work in a retail environment, is adept at serving customers and teams from a variety of backgrounds (experience)
• If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan. (experience)
• If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! At L.L.Bean, we believe the outdoors brings out the best in all of us. We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote belonging. (experience)

Responsibilities

• Engage Customers: Approach and assist multiple customers, providing personal and genuine service interactions.
• Engage Customers: Approach and assist multiple customers, providing personal and genuine service interactions.
• Drive Sales: Convert every customer interaction into a sales opportunity, driving brand loyalty through exceptional service.
• Drive Sales: Convert every customer interaction into a sales opportunity, driving brand loyalty through exceptional service.
• Build Relationships: Values and works collaboratively and respectfully across a variety of differences among team members and customers.
• Build Relationships: Values and works collaboratively and respectfully across a variety of differences among team members and customers.
• Advocate for Customers: Listen actively to understand customer needs and solve problems efficiently at the first point of contact.
• Advocate for Customers: Listen actively to understand customer needs and solve problems efficiently at the first point of contact.
• Leverage Technology: Use POS, customer systems, and mobile devices to provide seamless, fast omni-channel service.
• Leverage Technology: Use POS, customer systems, and mobile devices to provide seamless, fast omni-channel service.
• Promote Initiatives: Drive excitement around L.L.Bean sponsored programs, including Outdoor Discovery School and the L.L.Bean Mastercard program.
• Promote Initiatives: Drive excitement around L.L.Bean sponsored programs, including Outdoor Discovery School and the L.L.Bean Mastercard program.
• Maintain Standards: Ensure a well-organized store, uphold visual and merchandising standards, and support store operations processes.
• Maintain Standards: Ensure a well-organized store, uphold visual and merchandising standards, and support store operations processes.
• Collaborate: Work as part of a team to achieve results, create a positive work environment, and adapt to changing business needs.
• Collaborate: Work as part of a team to achieve results, create a positive work environment, and adapt to changing business needs.
• Health and Safety: Contribute to a safe and healthy workplace by following all safety policies and procedures.
• Health and Safety: Contribute to a safe and healthy workplace by following all safety policies and procedures.

Benefits

• general: Flexible schedules: Enjoy the freedom to balance work with your personal life.
• general: Flexible schedules: Enjoy the freedom to balance work with your personal life.
• general: Competitive pay: Earn a salary that reflects your skills and experience.
• general: Competitive pay: Earn a salary that reflects your skills and experience.
• general: Fun perks & Generous discount: Take advantage of exciting benefits and save on products you love.
• general: Fun perks & Generous discount: Take advantage of exciting benefits and save on products you love.
• general: As a temporary, part-time Sales Guide, you'll be the heartbeat of our outdoor gear/apparel departments, delivering world-class service with a smile. You'll be the face of the L.L.Bean brand, engaging customers, keeping our store in tip-top shape, and fostering a spirit of teamwork. Your role will be ever-changing and exciting, adapting to the needs of the day while showcasing your product knowledge and service expertise. Get ready to make every customer feel like a part of our outdoor-loving community!

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