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お客様サービス部収納Gスタッフ/Customer Service Dept, Billing & Collection Group, staff

Manulife

お客様サービス部収納Gスタッフ/Customer Service Dept, Billing & Collection Group, staff

full-timePosted: Aug 21, 2026Updated: Sep 3, 2026Tokyo

Job Description

雇用機会お客様は私たちにとって最も重要であり、多くのエンドユーザーは私たちの製品・サービスを信頼して安心した日々をおくることが出来ています。私たちのビジネスの将来のために、重大な問題を解決して価値を提供することが出来るお客様サービス部収納Gスタッフ (口振担当) を求めています。あなたを必要としています。職務内容:収納スケジュールに沿った作業保険料振替口座の登録・変更手続き顧客宛文書の発送対応社内文書の回送・受領・整理スキルと経験 (必須):金融事務の経験がある正確に事務を遂行できる能力スキルと経験 (有れば尚可):金融事務の業務改善の経験がある現状を分析して、常に改善を意識して業務ができる能力PCスキル(Access, Excel, Word, Power Point,等)ネイティブレベルの日本語文書および口頭でのコミュニケーションすぐれたコミュニケーション能力(口頭、書面、プレゼンテーション)保険商品および保険業務に理解がある人が望ましい継続的改善に対する意欲・カスタマーセントリシティーに基づいた思考を有する保険関連の資格(生保講座または生保大学)があれば望ましいAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.Working ArrangementHybrid

Locations

  • Tokyo

Required Qualifications

  • 金融事務の経験がある (experience)
  • 正確に事務を遂行できる能力 (experience)

Responsibilities

  • 収納スケジュールに沿った作業
  • 保険料振替口座の登録・変更手続き
  • 顧客宛文書の発送対応
  • 社内文書の回送・受領・整理

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