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Internal Business Development - Broker Sales

Manulife

Internal Business Development - Broker Sales

full-timePosted: Aug 18, 2026Updated: Sep 3, 2026Manitoba - Full Time Remote, CAN (Remote)

Job Description

Are you a dynamic, driven individual with a passion for sales and a competitive spirit? If so, we have the perfect opportunity for you! Unleash your potential and grow your career with us by joining Manulife Bank's Internal Business Development team! The focus of an IBDM is to promote and educate Brokers on our Manulife Bank solutions. This will involve managing and deepening existing mortgage broker relationships and prospecting for new ones. You will continually develop positive relationships through targeted call campaigns, virtual meetings and professional telephone and email sales activity. You will develop, maintain, and expand both internal and external relationships within a specified geographic territory through regular strategic contact with Mortgage Brokers and your territory partners, as articulated in your quarterly business planPosition Responsibilities:Education: (60%)Understand and present our selling strategy to mortgage brokers through our Manulife Bank sales education seriesWork with External Business Development Managers (BDM) to determine ideal candidates for the educational programProvide knowledge checks along the way to master statusDevelop, host and present virtual meetings for all brokers on your listFile Management: (20%)Support the broker through the entire process from pre-application to fundingProvide support and management to National Desks to solicit mortgage dealsManage funding ratios with brokers in their portfolioProcess referred and existing broker client deals.Relationship Management: (10%)Manage the transition of mortgage brokers to the external BDM upon successful completion of the educational series and achievement of a volume threshold or target # of funded deals.You will also manage the transition of mortgage brokers who fall below the required threshold for external BDM support to your support.Complete analysis of the mortgage brokers to identify who should be terminated from the relationship with Manulife Bank based on production.Build relationships and collaborate with key partners across the organization to facilitate Mortgage Broker requests (i.e. Compliance, Client Services, Marketing, Events, Product, etc.)Sales Planning: (10%)Handle and organize your daily tasks effectively to achieve productivity metrics in a way that best supports mortgage brokers and the sales region as a wholeLeverage technology to create efficiencies within your territory and overall sales teamRequired Qualifications:College or University degree in a related fieldMinimum 2 years experience in the banking and mortgage brokerage industryStrong understanding of mortgage underwritingExperience conducting virtual meetings and presentationsAbility to analyze sales data and reportsStrong knowledge of Microsoft Office, Salesforce, Power BI, and Adobe platforms is an assetBusiness planning and territory management skillsStrong communication and interpersonal skills, with the ability to build and maintain relationshipsA strong passion for learning and developmentPreferred Qualifications: Demonstrated ability to persuade and negotiate through consultation and active listening skillsProven sales acumen, business development and prospecting aptitudeExecution of a repeatable and measurable sales processAbility to provide underwriting expertiseAble to cultivate strong relationships with both clients and internal partnersHas strong time management skills and the ability to prioritizeDemonstrates effective communication, organization and collaborationTakes initiative, is a positive influence and thrives in a fast-paced work environment – a fast learner and self-starter with a strong desire to winIs flexible and able to adapt to change, including changing priorities and tight deadlinesHas strong problem-solving and analytical skills; ability to investigate problems without supervisionIs results driven and team orientedComfortable with pay-for-performance compensation structureCoachable: Being receptive to feedback, willing to learn, embracing continuous improvementWhen you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see.The role being advertised is an existing vacancy.About Manulife and John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.Referenced Salary LocationCAN, Manitoba - Full Time RemoteWorking ArrangementRemoteThe compensation for this role includes salary and sales incentives and is expected to be between$85,500.00 CAD - $125,500.00 CADEmployees participate in sales incentive programs and earn incentive compensation based on role-specific criteria. Actual compensation will vary depending on individual performance, sales results, local market conditions as well as relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the compensation range for your location.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Locations

  • Manitoba - Full Time Remote, CAN (Remote)
  • Alberta - Full Time Remote, CAN (Remote)
  • Saskatchewan - Full Time Remote, CAN (Remote)

Skills Required

  • bankingintermediate
  • Microsoft Officeintermediate

Required Qualifications

  • College or University degree in a related field (degree in university degree in a related field)
  • Minimum 2 years experience in the banking and mortgage brokerage industry (experience, 2 years)
  • Strong understanding of mortgage underwriting (experience)
  • Experience conducting virtual meetings and presentations (experience)
  • Ability to analyze sales data and reports (experience)
  • Strong knowledge of Microsoft Office, Salesforce, Power BI, and Adobe platforms is an asset (experience)
  • Business planning and territory management skills (experience)
  • Strong communication and interpersonal skills, with the ability to build and maintain relationships (experience)
  • A strong passion for learning and development (experience)
  • College or University degree in a related field (degree in university degree in a related field)
  • Minimum 2 years experience in the banking and mortgage brokerage industry (experience, 2 years)
  • Strong understanding of mortgage underwriting (experience)
  • Experience conducting virtual meetings and presentations (experience)
  • Ability to analyze sales data and reports (experience)
  • Strong knowledge of Microsoft Office, Salesforce, Power BI, and Adobe platforms is an asset (experience)
  • Business planning and territory management skills (experience)
  • Strong communication and interpersonal skills, with the ability to build and maintain relationships (experience)
  • A strong passion for learning and development (experience)

Preferred Qualifications

  • Demonstrated ability to persuade and negotiate through consultation and active listening skills (experience)
  • Proven sales acumen, business development and prospecting aptitude (experience)
  • Execution of a repeatable and measurable sales process (experience)
  • Ability to provide underwriting expertise (experience)
  • Able to cultivate strong relationships with both clients and internal partners (experience)
  • Has strong time management skills and the ability to prioritize (experience)
  • Demonstrates effective communication, organization and collaboration (experience)
  • Takes initiative, is a positive influence and thrives in a fast-paced work environment – a fast learner and self-starter with a strong desire to win (experience)
  • Is flexible and able to adapt to change, including changing priorities and tight deadlines (experience)
  • Has strong problem-solving and analytical skills; ability to investigate problems without supervision (experience)
  • Is results driven and team oriented (experience)
  • Comfortable with pay-for-performance compensation structure (experience)
  • Coachable: Being receptive to feedback, willing to learn, embracing continuous improvement (experience)
  • Demonstrated ability to persuade and negotiate through consultation and active listening skills (experience)
  • Proven sales acumen, business development and prospecting aptitude (experience)
  • Execution of a repeatable and measurable sales process (experience)
  • Ability to provide underwriting expertise (experience)
  • Able to cultivate strong relationships with both clients and internal partners (experience)
  • Has strong time management skills and the ability to prioritize (experience)
  • Demonstrates effective communication, organization and collaboration (experience)
  • Takes initiative, is a positive influence and thrives in a fast-paced work environment – a fast learner and self-starter with a strong desire to win (experience)
  • Is flexible and able to adapt to change, including changing priorities and tight deadlines (experience)
  • Has strong problem-solving and analytical skills; ability to investigate problems without supervision (experience)
  • Is results driven and team oriented (experience)

Benefits

  • general: Coachable: Being receptive to feedback, willing to learn, embracing continuous improvement
  • general: Employees participate in sales incentive programs and earn incentive compensation based on role-specific criteria. Actual compensation will vary depending on individual performance, sales results, local market conditions as well as relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the compensation range for your location.
  • general: We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

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