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Senior Manager/ Associate Director, HNW Business Development

Manulife

Senior Manager/ Associate Director, HNW Business Development

full-timePosted: Aug 12, 2026Updated: Sep 3, 2026Hong Kong

Job Description

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Associate Director/Senior Manager, HNW Business Development with the resources to solve critical problems for the future of our business, which is why we need you. Position Responsibilities: Drive HNW & ILAS business in agency channel and achieve sales targetsSupport agents to identify business opportunity and follow through sales process, internally with operation team and externally with bank partnersTrain and develop agents’ skill set to cultivate HNW & ILAS business.Support agents in sales meetings with customers as required and provide expert advice on product offering & business processesKeep abreast of latest market development in HNW & ILAS and provide inputs to internal departments for future enhancementBuild and cultivate relationship with banking partners for smooth working process and explore new partners to future grow HNW business by capturing needs of customersEnsure effective, regular and consistent communications to the agency channelWork on MIS to monitor sales performance and campaign progressConduct sales workshops/seminars for distribution channels or customersAct as a bridge between agency and corporate, collecting feedback from agency and delivering messages to field forceManager end-to-end life insurance case administration, ensuring accurate and efficient through close coordination with HNW Ops Team and agenciesRequired Qualifications:Bachelor’s degree in business, finance, marketing, education or equivalentMinimum 8 years’ working experience, at least 5 years with insurance- experience with key focus in HNW & ILAS businessFront-line sales, product, underwriting or customer services experience preferredGood understanding of agency culture and the key motivators to drive salesTraining/public presentation experience preferredSolid HNW and ILAS product knowledge and completed IIQE Paper 1, 3 & 5 qualifications.Professional designation in FLMI or CFP is a definite advantageFluent in Cantonese, English and MandarinCandidates with less experience will be considered as Senior ManagerPreferred Qualifications:Strong executive communication skills (written/ verbal) and comfort presenting to agency eventsWhen you join our team:We’ll empower you to learn and grow the career you want.We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.As part of our global team, we’ll support you in shaping the future you want to see.About Manulife and John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.Working ArrangementHybrid

Locations

  • Hong Kong

Skills Required

  • key focus in HNW & ILAS businessintermediate

Required Qualifications

  • Bachelor’s degree in business, finance, marketing, education or equivalent (degree in business)
  • Minimum 8 years’ working experience, at least 5 years with insurance- experience with key focus in HNW & ILAS business (experience, 8 years)
  • Front-line sales, product, underwriting or customer services experience preferred (experience)
  • Good understanding of agency culture and the key motivators to drive sales (experience)
  • Training/public presentation experience preferred (experience)
  • Solid HNW and ILAS product knowledge and completed IIQE Paper 1, 3 & 5 qualifications. (experience)
  • Professional designation in FLMI or CFP is a definite advantage (experience)
  • Fluent in Cantonese, English and Mandarin (experience)
  • Candidates with less experience will be considered as Senior Manager (experience)

Preferred Qualifications

  • Strong executive communication skills (written/ verbal) and comfort presenting to agency events (experience)
  • Strong executive communication skills (written/ verbal) and comfort presenting to agency events (experience)

Responsibilities

  • Drive HNW & ILAS business in agency channel and achieve sales targets
  • Support agents to identify business opportunity and follow through sales process, internally with operation team and externally with bank partners
  • Train and develop agents’ skill set to cultivate HNW & ILAS business.
  • Support agents in sales meetings with customers as required and provide expert advice on product offering & business processes
  • Keep abreast of latest market development in HNW & ILAS and provide inputs to internal departments for future enhancement
  • Build and cultivate relationship with banking partners for smooth working process and explore new partners to future grow HNW business by capturing needs of customers
  • Ensure effective, regular and consistent communications to the agency channel
  • Work on MIS to monitor sales performance and campaign progress
  • Conduct sales workshops/seminars for distribution channels or customers
  • Act as a bridge between agency and corporate, collecting feedback from agency and delivering messages to field force
  • Manager end-to-end life insurance case administration, ensuring accurate and efficient through close coordination with HNW Ops Team and agencies

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