MNC InsiderMNC Insider

Virtual Tour Booking Specialist

Marriott Vacations Worldwide

Virtual Tour Booking Specialist

full-timePosted: Aug 4, 2026Updated: Sep 3, 2026MVC Orlando Telesales

Job Description

• Minimum 2 years of on‑site timeshare sales experience with documented performance results• Residence required in Florida, Nevada, Utah, Arizona, or South CarolinaAre you looking for a place where meaningful moments are made together? We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Coordinator Marketing Specialist, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. RequirementsMust have previous Marketing Executive and/or Sales Executive production role experience within Vacation Ownership industry.Will be willing to make 75-100 manual phone calls per day.Must have experience booking a Vacation Ownership tour.Telemarketing and/or Telesales experience preferred.Recent Marketing Executive and/or Sales Executive with Vacation Ownership experience within the last 3 years preferred.Enjoy talking on the phone and/or interacting with guests.Bold persuasion skills.Computer skills.Stand, sit and walk for extended periods of time.Flexible schedule.Must be able to work independently and self-motivated.ResponsibilitiesUpdate information board on a regular basis to inform employees of important events.Provide assistance and guidance to employees who are struggling with job duties (e.g., low package sales numbers).Assign lead calls or emails to Sales Executives based on line rotation.Create spreadsheets to organize information related to Sales and Marketing activities (e.g., mailing lists, tours).Enter, retrieve, reconcile, and verify information in software involved in the sales process. Contact appropriate individual or department as necessary to resolve guest calls, requests, or problems.Promote awareness of brand image internally and externally.Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling.Encourage guests or callers to purchase or schedule preview package sales/tours and answer questions about property facilities/services.Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of theGuarantee of Fair Treatment/Open Door Policy process.Report accidents, injuries, and unsafe work conditions to manager.Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets.Anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.Develop and maintain positive working relationships with others.Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational quality.Read and visually verify information in a variety of formats.Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.Perform other reasonable job duties as requested by Supervisors.Desired QualificationsTelemarketing and/or Telesales experience preferred.Recent Marketing Executive and/or Sales Executive with Vacation Ownership experience within the last 3 years preferred.Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Locations

  • MVC Orlando Telesales

Required Qualifications

  • Are you looking for a place where meaningful moments are made together? (experience)
  • We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Coordinator Marketing Specialist, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. (experience)
  • Must have previous Marketing Executive and/or Sales Executive production role experience within Vacation Ownership industry. (experience)
  • Will be willing to make 75-100 manual phone calls per day. (experience)
  • Must have experience booking a Vacation Ownership tour. (experience)
  • Telemarketing and/or Telesales experience preferred. (experience)
  • Recent Marketing Executive and/or Sales Executive with Vacation Ownership experience within the last 3 years preferred. (experience, 3 years)
  • Enjoy talking on the phone and/or interacting with guests. (experience)
  • Bold persuasion skills. (experience)
  • Computer skills. (experience)
  • Stand, sit and walk for extended periods of time. (experience)
  • Flexible schedule. (experience)
  • Must be able to work independently and self-motivated. (experience)
  • Telemarketing and/or Telesales experience preferred. (experience)
  • Recent Marketing Executive and/or Sales Executive with Vacation Ownership experience within the last 3 years preferred. (experience, 3 years)

Responsibilities

  • Update information board on a regular basis to inform employees of important events.
  • Provide assistance and guidance to employees who are struggling with job duties (e.g., low package sales numbers).
  • Assign lead calls or emails to Sales Executives based on line rotation.
  • Create spreadsheets to organize information related to Sales and Marketing activities (e.g., mailing lists, tours).
  • Enter, retrieve, reconcile, and verify information in software involved in the sales process. Contact appropriate individual or department as necessary to resolve guest calls, requests, or problems.
  • Promote awareness of brand image internally and externally.
  • Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling.
  • Encourage guests or callers to purchase or schedule preview package sales/tours and answer questions about property facilities/services.
  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the
  • Guarantee of Fair Treatment/Open Door Policy process.
  • Report accidents, injuries, and unsafe work conditions to manager.
  • Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets.
  • Anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
  • Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others.
  • Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational quality.
  • Read and visually verify information in a variety of formats.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.

Target Your Resume for "Virtual Tour Booking Specialist" , Marriott Vacations Worldwide

Get personalized recommendations to optimize your resume specifically for Virtual Tour Booking Specialist. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Virtual Tour Booking Specialist" , Marriott Vacations Worldwide

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

GeneralGeneral

Answer 10 quick questions to check your fit for Virtual Tour Booking Specialist @ Marriott Vacations Worldwide.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.