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Client Engagement Manager

Marsh McLennan

Client Engagement Manager

full-timePosted: Aug 19, 2026Updated: Sep 1, 2026Schaumburg - Martingale

Job Description

Company:Marsh McLennan AgencyDescription:About Marsh McLennan Agency Midwest Marsh McLennan Agency’s Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace, attracting and retaining its insurance talent by rewarding expertise and investing in career development. Colleagues enjoy an award-winning culture that fosters a highly productive and results-driven working environment.A day in the life.As our Client Engagement Manager, HR Consulting on the HR Consulting Center of Excellence team, you’ll help drive our sales and client engagement efforts by balancing strategic leadership with hands-on execution. You’ll support the Client Engagement Director by refining sales strategies, coaching the team, and improving processes that create a smooth experience for producers and clients. You’ll lead sales intake and follow-up activities, maintain strong data integrity, and coordinate communication between internal teams and clients to ensure consistent execution and measurable value. Our future colleague.We’d love to meet you if your professional track record includes these skills:5+ years of experience working with professional services clients5+ years of experience in HR Consulting5+ years expertise in strategic, operational, and day-to-day human resources management functionsProven track record of success in inside sales, with a minimum of 5 years of experience in sales leadership rolesContinuously evaluating and refining sales processes to improve efficiency, effectiveness, and overall client experienceStrong strategic thinking and analytical skills, with the ability to make data-driven decisionsLeading sales intake and follow-up processes, setting clear expectations with producers, service teams, clients, and HR Consulting team membersThese additional qualifications are a plus, but not required to apply:Bachelor’s degree in business, marketing, or a related fieldProficiency using CRM software and sales analytics toolsProficient in Excel or SmartSheetExceptional interpersonal skills, with the ability to build and maintain strong client relationshipsA Great Place to Work. A Great Place to Perk.Recognized for workplace culture by the likes of Fortune Magazine, The Chicago Tribune and more, our colleagues enjoy an environment that fosters creativity as well as individual and organizational growth. A small sampling of the benefits our colleagues enjoy include:Medical, dental, vision, 401K benefits and moreThe flexibility to work at home or an office, based on your discretion and scheduleStart with 20 days of paid time offA paid day off to volunteer and company-organized volunteer eventsUp to $1,000 per year in matching charitable donationsUp to $750 per year in wellness rewardsAll the nitro cold brew coffee and sparkling water you can drinkA company-wide mentality that you can never appreciate your co-workers too muchWho You Are is Who We AreMMA Midwest has created an award-winning culture largely due to meeting our colleagues where they are, celebrating their differences and building an inclusive environment. We challenge ourselves to create a workplace where our colleagues feel not only welcomed, but feel they belong; where we not only embrace diverse perspectives and opinions but seek them out; and where we ask not how a colleague fits our culture, but what they add to it.Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://www.flipsnack.com/BB9CD8DD75E/limitless-opportunitiesFollow us on social media to meet our colleagues and see what makes us tick:https://www.instagram.com/lifeatmma_midwest/https://www.facebook.com/MMAMidwesthttps://x.com/MarshMMAMidwesthttps://www.linkedin.com/company/marsh-mclennan-agency #MMAMW#LI-HybridThe applicable base salary range for this role is $90,900 to $169,400.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Locations

  • Schaumburg - Martingale

Salary

90,900 - 169,400 USD / yearly

Skills Required

  • Excelintermediate

Required Qualifications

  • MMA Midwest has created an award-winning culture largely due to meeting our colleagues where they are, celebrating their differences and building an inclusive environment. We challenge ourselves to create a workplace where our colleagues feel not only welcomed, but feel they belong; where we not only embrace diverse perspectives and opinions but seek them out; and where we ask not how a colleague fits our culture, but what they add to it. (experience)
  • To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://www.flipsnack.com/BB9CD8DD75E/limitless-opportunities (experience)
  • Follow us on social media to meet our colleagues and see what makes us tick: (experience)
  • https://www.instagram.com/lifeatmma_midwest/ (experience)
  • https://www.facebook.com/MMAMidwest (experience)
  • https://x.com/MarshMMAMidwest (experience)
  • https://www.linkedin.com/company/marsh-mclennan-agency (experience)

Preferred Qualifications

  • Bachelor’s degree in business, marketing, or a related field (degree in business)
  • Proficiency using CRM software and sales analytics tools (experience)
  • Proficient in Excel or SmartSheet (experience)
  • Exceptional interpersonal skills, with the ability to build and maintain strong client relationships (experience)

Benefits

  • general: Recognized for workplace culture by the likes of Fortune Magazine, The Chicago Tribune and more, our colleagues enjoy an environment that fosters creativity as well as individual and organizational growth. A small sampling of the benefits our colleagues enjoy include:
  • general: Medical, dental, vision, 401K benefits and more
  • general: The flexibility to work at home or an office, based on your discretion and schedule
  • general: Start with 20 days of paid time off
  • general: A paid day off to volunteer and company-organized volunteer events
  • general: Up to $1,000 per year in matching charitable donations
  • general: Up to $750 per year in wellness rewards
  • general: All the nitro cold brew coffee and sparkling water you can drink
  • general: A company-wide mentality that you can never appreciate your co-workers too much

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