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Client Relationship Manager

Marsh McLennan

Client Relationship Manager

full-timePosted: Aug 18, 2026Updated: Sep 1, 2026Singapore - Marina View

Job Description

Company:MercerDescription:We are seeking a talented individual to join our Mercer Marsh Benefits team at Mercer Marsh Benefits Singapore. This role will be based in our Singapore office. This is a hybrid role that has a requirement of working at least three days a week in the office.Mercer Marsh Benefits supports clients with the management of employee benefits, costs and related people risks across global markets. As a Client Relationship Manager, Global Benefits Management Singapore, you will manage client portfolios, support renewals and help deliver advice and reporting that strengthen client relationships and business outcomes.We will count on you to:Plan and execute client strategies that support retention, revenue growth and portfolio performanceUnderstand client business profiles, risk exposures, requirements and expectations, and provide recommendations on insurance and flexible benefits programmesPresent benchmarking data, claims analysis and market insights to support the renewal processManage renewals end to end, ensuring compliance with regulations and internal procedures, and coordinating the collection of required documentsReview policy contracts, endorsements and invoices to check accuracyMaintain accurate global benefits system updates, internal financial reporting and premium or fee collectionBuild collaborative relationships with regional and local support teams and identify opportunities to up-sell or cross-sell relevant servicesWhat you need to have:Prior experience in the employee benefits segment within the broking or insurance industryExperience in health and benefits consulting or client managementWell-developed oral and written communication skills, including presentation skillsAnalytical and critical thinking skills, with good problem-solving and interpersonal capabilityExperience working effectively across borders in a team environmentMAS qualification required for this roleWhat makes you stand out:Experience supporting global or regional employee benefits clientsExposure to benchmarking, claims analysis or renewal coordinationExperience identifying opportunities to expand client relationships through related servicesWhy join our team:We help you be your best through professional development opportunities, interesting work and supportive leadersWe foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communitiesOur scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-beingMarsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Locations

  • Singapore - Marina View

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