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Client Service Specialist, Business Insurance

Marsh McLennan

Client Service Specialist, Business Insurance

full-timePosted: Aug 2, 2026Updated: Sep 1, 2026Durham - Emperor

Job Description

Company:Marsh McLennan AgencyDescription:Marsh McLennan Agency Client Service Specialist, Business InsuranceOur not-so-secret sauce.Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Service Specialist at MMA.Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH).A day in the life. As our Client Service Specialist on the Business Insurance team, you will be committed to prompt, courteous, knowledgeable service to clients and colleagues. Your responsibilities will include working with other members of the department to meet the service needs of customers and your attention to detail is essential in mastering tasks such as processing changes, rating, and accurate client data entry. Our future colleague.We’d love to meet you if your professional track record includes these skills:High school diploma required.Property & Casualty Insurance license (or ability to obtain within 90 days).Two (2) years’ Business Insurance experience, preferably in an agencyProficient Microsoft Office skills (Word, Excel, etc.) Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the futureThese additional qualifications are a plus, but not required to apply:Associates or Bachelors degree preferredInsurance designations such as (CISR, AAI, CIC, etc.)Experience working with EPIC, Sagitta, and/or ImageRightWe know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.Valuable benefits.We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfilment through meaningful work.Some benefits included in this role are:Generous time off, including personal and volunteeringTuition reimbursement and professional development opportunitiesHybrid workCharitable contribution match programsStock purchase opportunitiesTo learn more about a career at MMA, check us out our website or flip through recruiting brochure.Follow us on social media to meet our colleagues and see what makes us tick:InstagramFacebookXLinkedInWho you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com#MMAMID#LI- Hybrid #MMABI

Locations

  • Durham - Emperor

Required Qualifications

  • We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. (experience)

Responsibilities

  • Generous time off, including personal and volunteering
  • Tuition reimbursement and professional development opportunities
  • Hybrid work
  • Charitable contribution match programs
  • Stock purchase opportunities
  • To learn more about a career at MMA, check us out our website or flip through recruiting brochure.
  • Follow us on social media to meet our colleagues and see what makes us tick:
  • Instagram
  • Facebook
  • LinkedIn

Benefits

  • general: We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfilment through meaningful work.

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