Cage Cashier Representative - Mandalay Bay
MGM Resorts International
Cage Cashier Representative - Mandalay Bay
Job Description
Las Vegas, NevadaThe SHOW comes alive at MGM Resorts InternationalHave you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.THE JOB:As an on call Cage Cashier Representative, you’ll be responsible for processing accurate monetary transactions for guests and internal departments while delivering exceptional guest service. You’ll play a key role in promoting the MGM Rewards program and ensuring every interaction is handled with efficiency and professionalism. In this role, you’ll uphold all regulatory requirements and company policies, contributing to a seamless and trustworthy gaming experience.THE STARTING RATE: $17.50 plus tipsTHE DAY-TO-DAY:Assists guests with transactions in line with Casino credit policies, and within specified guidelines, including marker payments, deposits, withdrawals, and chip bank duties such as Fills and Credits to the Pit and CageEnsures the security of company assets throughout the shift, including cash, chips, and tokensPromote, educate and drive guest enrollment into MGM Rewards program, MyVegas rewards program, and MGM Rewards Mastercard program Issue FREEPLAY, complimentary play coupons and adjust tier credits to guests upon request in accordance with outlined company policies and proceduresEscalates guest complaints to the Casino Cage Shift Supervisor and responds effectively to guest inquiries related to the property and the local areaUnderstands Company AML/Suspicious activity policy and notifies Supervisor of all unusual events, circumstances, missing items, or alleged theft as well as principles of responsible gaming and ensure consistent promotion of GameSense to all guestsBalances all appropriate banks within the Cage with supervision at the end of the shift in accordance with departmental variance policy and completes all reports or forms accurately in compliance with Title 31THE IDEAL CANDIDATE:Must be 21 years of age or olderHigh School Diploma, or GED1+ years of prior relevant experience in cash handling or customer serviceTHE PERKS & BENEFITS:Wellness incentive programs to help you stay healthy physically and mentallyAccess to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and moreFree meals in our employee dining roomFree parking on and off shiftHealth & Income Protection benefits (for eligible employees)Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the communityVIEW JOB DESCRIPTION:https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11429Are you ready to JOIN THE SHOW? Apply today!
Locations
- Property - Mandalay Bay
Responsibilities
- Assists guests with transactions in line with Casino credit policies, and within specified guidelines, including marker payments, deposits, withdrawals, and chip bank duties such as Fills and Credits to the Pit and Cage
- Ensures the security of company assets throughout the shift, including cash, chips, and tokens
- Promote, educate and drive guest enrollment into MGM Rewards program, MyVegas rewards program, and MGM Rewards Mastercard program
- Issue FREEPLAY, complimentary play coupons and adjust tier credits to guests upon request in accordance with outlined company policies and procedures
- Escalates guest complaints to the Casino Cage Shift Supervisor and responds effectively to guest inquiries related to the property and the local area
- Understands Company AML/Suspicious activity policy and notifies Supervisor of all unusual events, circumstances, missing items, or alleged theft as well as principles of responsible gaming and ensure consistent promotion of GameSense to all guests
- Balances all appropriate banks within the Cage with supervision at the end of the shift in accordance with departmental variance policy and completes all reports or forms accurately in compliance with Title 31
- Assists guests with transactions in line with Casino credit policies, and within specified guidelines, including marker payments, deposits, withdrawals, and chip bank duties such as Fills and Credits to the Pit and Cage
- Ensures the security of company assets throughout the shift, including cash, chips, and tokens
- Promote, educate and drive guest enrollment into MGM Rewards program, MyVegas rewards program, and MGM Rewards Mastercard program
- Issue FREEPLAY, complimentary play coupons and adjust tier credits to guests upon request in accordance with outlined company policies and procedures
- Escalates guest complaints to the Casino Cage Shift Supervisor and responds effectively to guest inquiries related to the property and the local area
- Understands Company AML/Suspicious activity policy and notifies Supervisor of all unusual events, circumstances, missing items, or alleged theft as well as principles of responsible gaming and ensure consistent promotion of GameSense to all guests
- Balances all appropriate banks within the Cage with supervision at the end of the shift in accordance with departmental variance policy and completes all reports or forms accurately in compliance with Title 31
Benefits
- general: Wellness incentive programs to help you stay healthy physically and mentally
- general: Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
- general: Free meals in our employee dining room
- general: Free parking on and off shift
- general: Health & Income Protection benefits (for eligible employees)
- general: Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
- general: Wellness incentive programs to help you stay healthy physically and mentally
- general: Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
- general: Free meals in our employee dining room
- general: Free parking on and off shift
- general: Health & Income Protection benefits (for eligible employees)
- general: Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
- general: VIEW JOB DESCRIPTION:https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11429
- general: Are you ready to JOIN THE SHOW? Apply today!
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