Job Description

Locations

• Property - MGM Grand Las Vegas

Skills Required

• life safety systemsintermediate
• Life Safety Systems: Familiarity with life safety systemsintermediate

Required Qualifications

• Education: High school diploma, GED, or an equivalent qualification is required. (experience)
• Experience: At least 1 year of prior dispatch experience required. (experience, 1 years)
• Availability: Must be flexible and available to work a variety of shifts, including weekends and holidays. (experience)
• Knowledge of Life Safety Systems: Familiarity with life safety systems and emergency response protocols. (experience)

Responsibilities

• Maintenance Request Management: Answer incoming calls related to maintenance and repair needs for on-site and off-site properties, logging details into the system.
• Task Assignment: Allocate work orders to engineering personnel based on the information received from calls.
• Life Safety System Response: Monitor fire alarm panels and other safety system alerts, identify the affected area, and promptly dispatch engineering teams to address the situation.
• Personnel Coordination: Record all employee call-ins and direct them to the appropriate department or staff for follow-up.
• Activity Tracking: Maintain a detailed dispatch log to track all actions and activities throughout the day for accountability and transparency.
• Emergency Documentation: Accurately document time and activities during emergency events to ensure proper record-keeping and coordination.
• Maintenance Request Management: Answer incoming calls related to maintenance and repair needs for on-site and off-site properties, logging details into the system.
• Task Assignment: Allocate work orders to engineering personnel based on the information received from calls.
• Life Safety System Response: Monitor fire alarm panels and other safety system alerts, identify the affected area, and promptly dispatch engineering teams to address the situation.
• Personnel Coordination: Record all employee call-ins and direct them to the appropriate department or staff for follow-up.
• Activity Tracking: Maintain a detailed dispatch log to track all actions and activities throughout the day for accountability and transparency.
• Emergency Documentation: Accurately document time and activities during emergency events to ensure proper record-keeping and coordination.

Benefits

• general: Wellness Incentives: Programs designed to support your physical and mental health.
• general: Health & Income Protection: Access to health and income protection benefits for eligible employees.
• general: Employee Discounts: Access to discounts on hotel stays, dining, retail, entertainment, and with company partners for travel, electronics, and more.
• general: Free Meals: Complimentary meals provided in our employee dining room.
• general: Free Parking: Free parking available both on and off shift.
• general: Development Opportunities: Access to professional and personal development programs, networking events, and community volunteer opportunities.
• general: Wellness Incentives: Programs designed to support your physical and mental health.
• general: Health & Income Protection: Access to health and income protection benefits for eligible employees.
• general: Employee Discounts: Access to discounts on hotel stays, dining, retail, entertainment, and with company partners for travel, electronics, and more.
• general: Free Meals: Complimentary meals provided in our employee dining room.
• general: Free Parking: Free parking available both on and off shift.
• general: Development Opportunities: Access to professional and personal development programs, networking events, and community volunteer opportunities.

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