Hostperson - Red Plate - The Cosmopolitan
MGM Resorts International
Hostperson - Red Plate - The Cosmopolitan
Job Description
Las Vegas, NevadaThe SHOW comes alive at MGM Resorts InternationalHave you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.THE JOB:As a Hostperson for The Red Plate inside The Cosmopolitan, you'll set the vibe from the moment guests arrive. You'll be responsible for creating a warm, welcoming, and memorable first impression by greeting guests in a friendly, timely, and professional manner. You'll help maintain an organized, clean, and fully stocked environment while serving as a key connection between guests and the restaurant team. Working closely with Food Servers, Bus Persons, and Food Runners, you'll help ensure seamless service and exceptional guest experiences.THE STARTING RATE: $18.2337 HourlyTHE DAY-TO-DAY:Communicate with Restaurant Reservations regarding special orders, cake orders, special requests – responsible for conveying all such information to managementMaintain knowledge of scheduled daily activities and in‐house groups, daily house count, table/seat/station numbers, proper table set ups, room capacity, hours of operation, price range and dress code of the restaurantGreet guests promptly as they enter the restaurantAnswer phones, keep accurate count of reservations and handle reservation bookEnsure menus have proper inserts and are current according to the most recent change, and replace all menus in poor conditionCommunicate the needs of the guests to the kitchen and management, inform management of guest reactions and comments, and assist management as needed to ensure smooth operation and quality serviceFrequently check back with guests who are waiting to be seated; make it evident to guests that they have not been forgotten and that tables are being prepared for themMonitor and maintain cleanliness, sanitation and organization of assigned work areas; shut down podium and forward phones to voice‐loop at end of shiftPerform other job‐related duties as requestedTHE IDEAL CANDIDATE:Work varied shifts, to include weekends and holidays requiredExperience working in a similar resort setting preferredExperience with SevenRooms system preferredExcellent customer service skills and interpersonal skillsAbility to take initiative and exhibit flexibilityTHE PERKS & BENEFITS:Wellness incentive programs to help you stay healthy physically and mentallyAccess to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and moreFree meals in our employee dining roomFree parking on and off shiftHealth & Income Protection benefits (for eligible employees)Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the communityVIEW JOB DESCRIPTION:https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14617Are you ready to JOIN THE SHOW? Apply today!
Locations
- Property - The Cosmopolitan
Preferred Qualifications
- Excellent customer service skills and interpersonal skills (experience)
- Ability to take initiative and exhibit flexibility (experience)
Responsibilities
- Communicate with Restaurant Reservations regarding special orders, cake orders, special requests – responsible for conveying all such information to management
- Maintain knowledge of scheduled daily activities and in‐house groups, daily house count, table/seat/station numbers, proper table set ups, room capacity, hours of operation, price range and dress code of the restaurant
- Greet guests promptly as they enter the restaurant
- Answer phones, keep accurate count of reservations and handle reservation book
- Ensure menus have proper inserts and are current according to the most recent change, and replace all menus in poor condition
- Communicate the needs of the guests to the kitchen and management, inform management of guest reactions and comments, and assist management as needed to ensure smooth operation and quality service
- Frequently check back with guests who are waiting to be seated; make it evident to guests that they have not been forgotten and that tables are being prepared for them
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas; shut down podium and forward phones to voice‐loop at end of shift
- Perform other job‐related duties as requested
- Communicate with Restaurant Reservations regarding special orders, cake orders, special requests – responsible for conveying all such information to management
- Maintain knowledge of scheduled daily activities and in‐house groups, daily house count, table/seat/station numbers, proper table set ups, room capacity, hours of operation, price range and dress code of the restaurant
- Greet guests promptly as they enter the restaurant
- Answer phones, keep accurate count of reservations and handle reservation book
- Ensure menus have proper inserts and are current according to the most recent change, and replace all menus in poor condition
- Communicate the needs of the guests to the kitchen and management, inform management of guest reactions and comments, and assist management as needed to ensure smooth operation and quality service
- Frequently check back with guests who are waiting to be seated; make it evident to guests that they have not been forgotten and that tables are being prepared for them
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas; shut down podium and forward phones to voice‐loop at end of shift
Benefits
- general: Wellness incentive programs to help you stay healthy physically and mentally
- general: Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
- general: Free meals in our employee dining room
- general: Free parking on and off shift
- general: Health & Income Protection benefits (for eligible employees)
- general: Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
- general: Wellness incentive programs to help you stay healthy physically and mentally
- general: Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
- general: Free meals in our employee dining room
- general: Free parking on and off shift
- general: Health & Income Protection benefits (for eligible employees)
- general: Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
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