Las Vegas, NevadaThe SHOW comes alive at MGM Resorts InternationalHave you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.THE JOB: As an Ultra-Luxury Concierge, you'll deliver exceptional, personalized service to VIP Hotel, Casino, and Convention guests by anticipating their needs and creating memorable, high-end experiences. You’ll manage reservations, guest communications, and complex requests across multiple systems while maintaining expert knowledge of local dining, entertainment, and amenities to provide tailored recommendations. Acting as a liaison between departments, you’ll resolve issues promptly, coordinate special arrangements, to ensure every guest interaction meets Forbes 5-Star and AAA 5 Diamond standards creating WOW memories that they will carry with them far beyond their stay with us!THE STARTING RATE: $22.50 / Per HourTHE DAY-TO-DAY:Deliver exceptional service in accordance with Ultra-Luxury, AAA Five Diamond, Forbes Travel Guide Five-Star, and brand service standardsAssist VIP casino, hotel, and convention guests with hotel check-in, check-out, concierge services, reservations, and guest requestsGreet arriving guests at the curb, escort them to the lounge, and conduct follow-up calls after arrivalAct as a liaison between departments to coordinate special requests, celebrations, room setups, and other personalized guest experiencesMaintain knowledge of dining, entertainment, golf, spas, nightlife, tours, and other Las Vegas attractions to provide personalized recommendationsIdentify company executives and ensure their guest reservations are accurate and up to dateTHE IDEAL CANDIDATE:Must be 21 years of age or olderHigh School Diploma or GEDOne (1) year of prior relevant experience, preferably in VIP Services, Front Desk or ConciergeCurrent Notary and Bilingual preferredExceptional customer service and interpersonal skills to communicate effectively with all stakeholdersTHE PERKS & BENEFITS:Health & Income Protection benefits (for eligible employees)Professional and personal development opportunities through employee programs and network groupsFree meals in our employee dining roomFree parking on and off-shift at all MGM Resorts propertiesWellness incentive programs to help you stay healthy physically and mentallyAccess to company hotel, food and beverage, retail, and entertainment discountsVIEW JOB DESCRIPTION:https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11786Are you ready to JOIN THE SHOW? Apply today!