Las Vegas, NevadaThe SHOW comes alive at MGM Resorts InternationalHave you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.THE JOB: Join the team as a Luxury Experience Coordinator at Bellagio, where you'll deliver personalized, world-class service for guests staying in some of the resort's most exclusive accommodations. From the first interaction through the completion of each reservation, you'll create seamless experiences that reflect Bellagio's renowned Five-Star, Five-Diamond standards.In this highly visible role, you'll serve as a trusted liaison between guests, Front Office teams, and Executive Offices, ensuring every guest feels valued and receives exceptional attention to detail. This is an exciting opportunity for hospitality professionals who are passionate about luxury service, relationship building, and creating unforgettable experiences that inspire guests to return again and again.You will play a vital role in our mission to own the guest’s experience and create WOW memories that they will carry with them far beyond their stay with us!THE STARTING RATE: $22.50 / Per HourTHE DAY-TO-DAY:Coordinate the suite approval process, ensuring all details are complete and communicated accurately and timely to guests and team membersAnticipate guest needs and identify upselling and cross-selling opportunities by recommending services, amenities, and experiences that enhance the guest experience and maximize revenueMaintain comprehensive knowledge of MGM Resorts properties, accommodations, amenities, services, and offeringsBuild and maintain strong relationships with Chairman's Club members through exceptional service and communicationResolve guest concerns and complaints effectively within established authority, escalating issues when appropriateSchedule Details:Hours of Operation:Monday – Wednesday: OffThursday – Sunday: Will be scheduled to work, times may vary based on business needs**Additional shifts may be scheduled as needed to support operational coverageTHE IDEAL CANDIDATE:Must be 21 years of age or olderHigh School Diploma or GEDOne (1) year of prior relevant experience in Concierge or Front Desk, preferably in a 5 Star or 5 Diamond propertyExceptional customer service and interpersonal skills to communicate effectively with all stakeholdersMust be able to work various shifts, including weekends and all holidaysTHE PERKS & BENEFITS:Free meals in our Bellagio employee dining roomFree parking on and off-shift at all MGM Resorts propertiesHealth & Income Protection benefits (for eligible employees)Professional and personal development opportunities through employee programs and network groupsWellness incentive programs to help you stay healthy physically and mentallyAccess to company hotel, food and beverage, retail, and entertainment discountsVIEW JOB DESCRIPTION:https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11960Are you ready to JOIN THE SHOW? Apply today!