Las Vegas, NevadaThe SHOW comes alive at MGM Resorts InternationalHave you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.THE JOB: Step into the spotlight at The Autograph Lounge at The Cosmopolitan of Las Vegas, where every guest arrival is an opportunity to create a memorable first impression. As a Priority Check-In Lounge Representative, you’ll welcome guests with warmth, style, and exceptional service while providing a personalized, elevated check-in experience.If you love connecting with people, anticipating needs, and creating those little WOW moments that make a stay unforgettable, this is your opportunity to be part of something special at The Cosmopolitan!THE STARTING RATE: $21.00 / Per HourTHE DAY-TO-DAY:Open and close the Priority Lounge daily by following department standards, including running LMS/Opera arrival and departure reports, assigning rooms for Priority arrivals, ensuring amenities are sent, running next-day arrival reports, forwarding phones, and locking the Priority LoungeEnsure the Priority check-in and check-out process is thorough, efficient, and runs smoothly while maintaining an excellent working relationship between the property and guestsAnswer guest questions, facilitate reservations, and verify that special requests and amenities are deliveredEnhance the guest experience by offering upgraded accommodations when available and promoting MGM Rewards enrollment and benefitsControl and issue keys while protecting guest security, privacy, and confidentialityEnsure correct charges and credits are posted, collect payments, handle cash and credit transactions, and balance all cash and cash equivalent transactions according to property cash handling proceduresTHE IDEAL CANDIDATE:Must be 18 years of age or olderHigh School Diploma, GED or equivalentFood Handler’s CardOne (1) year of prior relevant Front Desk, Concierge and/or Guest Services experience preferredSix (6) months of prior relevant cash handling experience preferredExceptional customer service and interpersonal skills to communicate effectively with all stakeholders, bilingual highly preferredMust be able to work various shifts, including weekends and all holidaysTHE PERKS & BENEFITS:Health & Income Protection benefits (for eligible employees)Professional and personal development opportunities through employee programs and network groupsFree meals in our employee dining roomFree parking on and off-shift at all MGM Resorts propertiesWellness incentive programs to help you stay healthy physically and mentallyAccess to company hotel, food and beverage, retail, and entertainment discountsVIEW JOB DESCRIPTION:https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=12432Are you ready to JOIN THE SHOW? Apply today!