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Tech Utility Lead - Mass Mutual Center

MGM Resorts International

Tech Utility Lead - Mass Mutual Center

full-timePosted: Aug 7, 2026Updated: Sep 3, 2026Property - MGM Springfield

Job Description

Springfield, MassachusettsThe SHOW comes alive at MGM Resorts InternationalHave you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.THE JOB:Join the dynamic MassMutual Center team as a Tech Utility Lead, where you'll play a vital role in creating memorable guest experiences by setting executing event set ups, cleaning and facility changeovers.THE STARTING RATE: $18.50 per hourTHE DAY-TO-DAY:Set chairs, bleachers, carpeting, portable flooring, hockey dasher, ice making, etc. as directedMaintain the highest standards to ensure the quality and cleanliness in the arena, convention spaces, public areas, offices, and other areasRecognize equipment that needs repairs, adjustments, or replacement, maintain equipmentOversee Tech Utility during changeovers and cleaning when supervisors are unavailableTake initiative to get tasks completed in a timely mannerMaintain a constant awareness of safety and accident preventionTHE IDEAL CANDIDATE:1+ Years of prior relevant Tech Utility experience (required)Able and willing to work variable shifts, to include weekends and holidays. Scheduling is based on events held on propertyAbility to work safely, including understanding and following company safety policies and procedures, completing work in a safe manner, caring about safety of self and others, responding appropriately in an emergency, and reporting unsafe conditions; this also includes being aware of unsafe conditions such as spills, wet area, debris, and addressing quickly and efficiently (required)Excellent customer service skills, and interpersonal skills to effectively communicate with business contacts (required)Ability to read AutoCAD, & Amadues floorplans (preferred)Looks forward to working with a team to provide positive experiencesCan handle multiple tasks at one timeHigh School Diploma or GED (preferred)THE PERKS & BENEFITS:Healthcare, financial and time off benefitsWellness incentive programs to help you stay healthy physically and mentallyAccess to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and moreFree meals in our employee dining roomProfessional and personal development through programs and networking opportunities as well as volunteer opportunities in the communityVIEW JOB DESCRIPTION:https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11952Pay RateThe rate for this role is:$18.50This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire. Pay will not be below any applicable minimum wage.Should overtime be worked, employees are paid overtime pay in accordance with state requirements.Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.Are you ready to JOIN THE SHOW? Apply today!

Locations

  • Property - MGM Springfield

Preferred Qualifications

  • Looks forward to working with a team to provide positive experiences (experience)
  • Can handle multiple tasks at one time (experience)

Responsibilities

  • Set chairs, bleachers, carpeting, portable flooring, hockey dasher, ice making, etc. as directed
  • Maintain the highest standards to ensure the quality and cleanliness in the arena, convention spaces, public areas, offices, and other areas
  • Recognize equipment that needs repairs, adjustments, or replacement, maintain equipment
  • Oversee Tech Utility during changeovers and cleaning when supervisors are unavailable
  • Take initiative to get tasks completed in a timely manner
  • Maintain a constant awareness of safety and accident prevention
  • Set chairs, bleachers, carpeting, portable flooring, hockey dasher, ice making, etc. as directed
  • Maintain the highest standards to ensure the quality and cleanliness in the arena, convention spaces, public areas, offices, and other areas
  • Recognize equipment that needs repairs, adjustments, or replacement, maintain equipment
  • Oversee Tech Utility during changeovers and cleaning when supervisors are unavailable
  • Take initiative to get tasks completed in a timely manner
  • Maintain a constant awareness of safety and accident prevention

Benefits

  • general: Healthcare, financial and time off benefits
  • general: Wellness incentive programs to help you stay healthy physically and mentally
  • general: Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
  • general: Free meals in our employee dining room
  • general: Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
  • general: Wellness incentive programs to help you stay healthy physically and mentally
  • general: Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
  • general: Free meals in our employee dining room
  • general: Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

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