Job DescriptionAre You Ready to Make It Happen at Mondelēz International?Join our Mission to Lead the Future of Snacking. Make It Possible. This role is a customer facing supply chain performance and optimization executive. AM CLD is a strategic position focused on enhancing supply chain efficiency and fostering growth through collaboration with strategic customers and distributors. This role is the interface between our customers, Sales & supply chain to drive collaboration to enhance customer relationship & delivery productivity through supply chain collaboration The role emphasizes process improvement, cost optimization, and building strong partnerships to drive mutually beneficial outcomes, while ensuring a seamless collaboration of daily operations to the relevant teams. This role offers unique experience to drive improvement initiatives. What you will bringA desire to drive your future and accelerate your career and the following experience and knowledge:Experience in CS&L and with customersExperience in fast-moving consumer goods or consumer packaged goods companyStrong analytical and problem solving skillsSAP knowledge and expertise in MS OfficeCustomer orientation, strong influencing and communication skillsStrong focus on delivering productivities, service and KPIsTeam player, accountable, proactive thinking, flexibilityKey Responsibilities:Analytics & reporting Data Analysis and presentation of analysis finding/insights for relevant KPIs such as but not limited to SAMBC reports, inventory analysis, trade returnPerform root cause analysis with proposal of actionable corrective preventative action plans to ensure performance and process improvements basis of data analysis findingEnsure Data accuracy in reporting and support preparation for customer engagement meetingsCross-functional Collaboration & Stakeholder ManagementFoster a relationship with customer’s supply chain team to establish seamless collaboration on supply chain continuous improvementCollaboration planning with MT customer- customer joint forecasting and collaborating with OTC/Sales on stocks reservationCollaborate with customers on timely SKU master data update in customersExecuting strategical action plan to improve SAMBC & AGSEnsuring seamless product delivery to avoid service issues in collaboration with OTC and Logistic teamSupply chain efficiency activitiesAssist CS&L team by collecting, analyzing and summarizing data that will contribute to the development of re-engineering methods to improve processes, reduce risks, increase controls and reliabilityLead on coordinating & executing key supply chain optimization initiatives such as RTM change to direct plant dispatch Work cross functionally to maximize service and minimize customer disruption focusing specifically for AGS & SAMBC customersLead/Support distributor warehouse auditLead/support distributor joint stock countQualifications:Bachelor’s degree in supply chain management, Business Analytics, Statistics, or a related fieldExperience with customer service management, supply chain analytics, customer logistic & development, project management, productivity or a similar role, preferably within a fast-moving consumer goods (FMCG) environment. Preferably experienced candidate with 5-7years experience but open for young talentProficiency in excel, Excellent analytical, problem-solving, and communication (written, verbal & presentation) skillsStrong administrative and organizational abilityAnalytical approach to problem solvingAbility to work collaboratively in a cross-functional environment and manage multiple priorities.Strong attention to detail and a commitment to data accuracyTravel Flexibility (short travel, local outstation) if requiredGood to have knowledge in iL6S tools, good warehouse practice, vendor managed inventory (VMI) concepts, SAMBC (service measured by customer) analytic, Advantage group Survey (AGS) concept No Relocation support availableBusiness Unit SummaryMondelēz International in Southeast Asia is in five countries serving 19 markets with more than 18 nationalities and 7,500 employees. This group is emerging as one of the fastest growing regions in Asia, the Middle East and Africa, and we are proud of consistently producing high quality products in nine manufacturing sites. We are market leaders in key snacking categories, making and selling brands like Oreo and Tiger biscuits, Kinh Do mooncakes, Jacob’s crackers, Cadbury Dairy Milk chocolate, Tang powdered beverage, Halls candy and Eden cheese. We set the benchmark in being a responsible business and contributing to the communities in which we operate.Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.Job TypeRegularCustomer Collaboration (CLD)Customer Service & Logistics