Job DescriptionAre You Ready to Make It Happen at Mondelēz International?Join our Mission to Lead the Future of Snacking. Make It With Pride.You lead the plan-do-check-act (PDCA) process of the site quality management system and report results to the quality section manager.How you will contributeYou will support elements of the site’s quality system, including internal documentation and change management control including quality policies amendments and registration of internal and external documentation, internal audits, effective PDCA cycles and CAPA system management and management review. In addition, you will coordinate the eQCMS bi-annual review, handle consumer complaints from start to finish, and serve as a key contact for food regulatory agency inspection and contacts management.What you will bringA desire to drive your future and accelerate your career and the following experience and knowledge:Relevant experience in a laboratory.Working efficiently on a teamFlexibility and adaptability to meet customer/business requirementsAttending to detail and following written instructionsCommunicating effectively, verbally and in writingProject management and working on multiple activities at the same timeMS office applicationsMore about this roleKey Responsibilities:Implementing and controlling procedures and instructions in line with Mondelēz QP requirements.Supporting quality assurance in verification, monitoring, and trend analysis of internal and external complaints.Managing corrective and preventive actions (CAPA) for complaints and audit non-conformities.Supervising laboratory operations — ensuring compliance, timeliness, and alignment with internal procedures and Mondelēz standards.Overseeing laboratory measurement equipment; coordinating replacement and retention plans.Driving continuous quality improvement in production: process control, audit participation, and CAPA follow-up.Supporting new product, packaging, and raw material launches; approving packaging; conducting HACCP risk assessments.Conducting MSA for production measurement equipment; implementing new control devices. Relocation Support Available? No Relocation support availableBusiness Unit SummaryWe value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!Our people make all the difference in our succesMondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITERJob TypeRegularSupply Chain Quality AssuranceProduct Quality, Safety and Compliance