Job DescriptionAre You Ready to Make It Happen at Mondelēz International?Join our Mission to Lead the Future of Snacking. Make It Possible.You will manage the customer collaboration agenda for your market or set of customers. You improve value and service to customers and increase supply chain efficiency while offering accountability and transparency into customer performance via a single point of contact.How you will contributeYou will:Drive effective cross-functional communication among stakeholders: sales, logistics operations, demand planning, product supply and external partnersAchieve KPIs targets including customer service levels and adherence to critical paths both internally and externallyCreate a winning team that secures current and future plans by developing, coaching, delegating and leading a team that can drive the business agenda while giving them the opportunity to grow in the organizationFocus on customer specific and wider business initiatives in efficient replenishment and availability while driving the implementation of joint value creation initiatives identified through customer collaborationDeliver enhanced service by driving the implementation of customer supply chain improvement initiatives and building deep relationships with the customerWhat you will bringA desire to drive your future and accelerate your career and the following experience and knowledge:Experience in CS&L function, ideally with knowledge of customer supply chain management and have core experience in customer facing rolesCross-functional experience (sales, CS&L controlling, demand planning, and logistics and warehousing knowledge)SAP, information systems, process design, standard operating proceduresExperience leading and developing a teamAble to analyze data and derive insights into action with a focus on delivering to timelines and KPIsGreat interpersonal, teamwork and communication skillsAble to influence, negotiate and apply commercial acumenMore about this roleWork schedule: hybrid model (3 days in the office and 2 days working from home) Relocation Support Available? No Relocation support availableBusiness Unit SummaryWe value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!Our people make all the difference in our succesMondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITERJob TypeTemporary (Fixed Term)Customer Collaboration (CLD)Customer Service & Logistics