Job DescriptionThe Senior Operations Manager is a very experienced leader with between 5 -7 years of experience leading and developing leaders in support of the business strategy focusing on day-to-day operational efficiency, cost reduction, key programs, and the general management of processes, policies, and procedures. The Senior Operations Manager guides and influences the development of managers and supports the selection, retention and engagement of both managers and employees. This critical role will enable succession planning across the network and requires a combination of focus and flexibility.A day in the life…Support the business strategy or driving results for overall safety, quality and performance while driving efficiency and scaleLead, develop, and grow the performance of a team of about 7 managers and their supporting teams across multiple shifts and departments through strong emotional intelligenceRecruiting, selecting, onboarding, and training the right leadersThe ability to demonstrate good judgement when making decisions and owns the impact of decisions madePromotes equity across the network and within the organizationMeet warehouse financial standards by providing annual budget information; monitoring expenditures; identifying variances; implementing corrective actionsDrive KPI metrics as well as 4DX and facility performance scorecardsPartner with on-site and virtual operational support teams and partners to test, pilot, implement solutions for the buildingYou own this if you have…6+ years of warehouse experience in a managerial roleWell-developed and proven time management skills and the ability to prioritize.Demonstrated capabilities in developing leaders and growing leadership competencies in their direct reportsStrong knowledge of warehousing Key Performance Indicators (KPIs)Demonstrated excellence in managing projects, programs, and initiatives within a buildingAbility to analyze data and determine actions based on improvement opportunitiesExcellent verbal and written communication skillsPay Range DetailsThe pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.$80,500.00 - $135,500.00 Annual We’ve got you covered…Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:Medical/Vision, Dental, Retirement and Paid Time AwayLife Insurance and DisabilityMerchandise Discount and EAP Resources This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf A few more important points...The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date. © 2026 Nordstrom, Inc