About Northern TrustAs a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Major Duties Ensures Day to day SLA & Quality parameters are met. Checklists are prepared and submitted to the supervisor on a daily basisAbility to handle, escalate & resolve queries in a timely mannerBuilds a strong depository of the Operations and Domain knowledge in the teamTo actively be involved in creating/ capturing process updates/ workflows pertaining to business & processTo handle small clusters within the team where deliverables of the cluster are monitoredTo perform route cause analysis of errors and suggest/ implement controls in consultation with the Supervisor/ ManagerTo provide training sessions to new joiners and existing partners in the teamTo actively work on identifying and implementing process improvements in consultation with the SupervisorTo initiate and lead team building activities within the teamTo actively participate in Audits/ BCP exercises and to help the supervisor to ensure awareness in the teamTo assist the supervisor/ Manager in conducting Risk/ BCP/ Compliance awareness sessions Knowledge/ Skills Excellent written & oral communication skillsPossesses good communication & analytical skillsProven ability to build strong relationships with partners on site/ across business lines/ juniors and seniorsA proactive approach to problem solving, taking ownership of issues and having the determination to follow through. Escalate issues as appropriateA client focused approach Possesses working knowledge of MS OfficeExposure and understanding of Risk, Audit and Compliance factorsKnowledge of Capital Markets with exposure to Hedge funds/ Private Equity/ Comingled Funds/ Fund of Hedge Funds Experience Required Industry experience of around 2 years and should be open to working in the night shifts.Knowledge of Domestic and Global accounting/Postings is a plus.Knowledge of Alternative assets is a plus.Eligibility12 months as an Analyst II Working with UsAs a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve. Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities. Reasonable AccommodationNorthern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com, or alternatively you can discuss your individual requirements with the recruiter you are working with. About Our Bangalore OfficeThe Northern Trust Bangalore office, established in 2005, is home to over 5,600 employees. In this stunning office space, we offer fantastic amenities which include our Arrival Hub - Jungle, the GameZone, and the Employee Experience Zone that appeal to both clients and employees. Learn more.