Agency:TargetbaseJob Function:Account Management and GrowthJob Subfunction: Account ManagementJob Description:As a data-driven, strategic marketing agency, we believe our clients become stronger when they leverage the wealth of information consumers provide every day. At Targetbase, we integrate technology, analytics, creative, digital and strategy to create a better consumer experience, which improves consumer engagement and drives a more profitable outcome for clients.JOB SCOPE & PURPOSE The Account Supervisor is responsible for leading and managing agency resources to ensure the delivery of high quality service to clients in order to meet timelines and budget deliverables. He/she acts as the daily client contact and ensures that all projects for which he/she is responsible are completed on time, on specification, within scope, and on budget, while providing completed planning and documentation. The Account Supervisor demonstrates the ability to identify opportunities and grow the agency and their client’s business. MAIN RESPONSIBILITIESManage day-to-day activities to ensure that timelines and deliverables for projects are met; manages development schedules, budgets, and deadlines (including project team meetings and updating schedules)Own project financials; tracks fiscal budgets and internal budgets and provides account lead with accurate information for revenue forecasting and resource projectionsLead all aspects of projects including scope definition, project planning, execution of deliverables, development of estimates, and management of change requestsQuickly learn proprietary Targetbase tools, processes, and methodologies to ensure the success of projectsTake an active role in building the client’s business, learning to generate new strategies and anticipate client needsManage procurement of any project suppliers including planning, defining terms, and required paperworkAssist in monitoring the competitive environment and helps guide interpretations of competitive activitySupport client maintenance requests and updates to current programsWork closely with internal cross-functional teams to determine project requirements, including SBA, Technology, and CreativeCommunicate project status to stakeholders on a regular basis; ensures changes are made and communicated according to the project change control process and as agreed to by the client and other stakeholdersLiaise with client, taking the time to understand the client’s needs, developing the client relationship through effective communication and interpersonal skills, and building trust through repeated, timely, and effective project deliveryWith assistance from the client lead, develop the ability to provide clients with innovative short-term and long-term strategic targeting/direct marketing guidanceAssist in building and championing integration of the business across all competencies within TargetbaseTake an active role in developing direct reports (if applicable), providing mentorship and a positive work environment; assists in conducting performance reviews, as appropriateAlongside the account lead to prepare project scope and develop project plans based on information provided and information contained in job briefPartner with account leads to define resource skill requirements, milestones, and timelinesActively promote a positive team dynamic and contribute to agency cultureEXPERIENCE & EDUCATION5+ years of digital and/or omnichannel campaign experience; marketing/digital agency environment Enthusiasm for consumer marketing and understanding of customer journey principals Solid understanding of relational database technology and CRM principles/applicationsExposure to automotive OR heavy versioning campaign work preferred Client-facing experience with ability to effectively manage expectationsProven track record of effectively leading marketing projects and collaborating with cross functional teamsincluding creative, strategy and analyticsBachelor’s Degree in Marketing, Communications, or Business Administration KNOWLEDGE & ABILITY Professional, clear, confident communication abilities (verbal and written) with all levels of client and internal organizationsAble to independently drive/manage and ask appropriate questions, escalating when necessaryAble to handle fast-paced, demanding initiativesSolid understanding of analytic, technology, and creative processesProven organizational/time management skills with a strong eye for detailsProven desire to take initiative and be a team playerAble to quickly learn and apply new ideas POSITION REQUIREMENTSOvertime as necessaryTravel as necessaryWe work a hybrid schedule - 3 days in office and 2 days working from home. Candidates must local to Dallas-Fort Worth and willing to be onsite in the Irving, TX office 3 days each week. Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.Link to Recruitment Privacy Notice: https://www.omc.com/privacy-noticeFor US Job Seekers:It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.