Agency:Omnicom Health Job Function:Account Management and Growth Job Subfunction: Account ManagementJob Description:The Account Supervisor serves as a key day-to-day contact for clients, often leading brand initiatives with a high degree of autonomy. This person is expected to be a clear thinker and a strong operator. They are known for their positive attitude and approach all challenges with a solutions-oriented mindset. As a mid-level manager, the Account Supervisor act as the glue that holds everything together. They stay on top of the changing business environment, looking for bold new ways to approach marketing communications. ESSENTIAL FUNCTIONS:Agency Responsibilities: Oversees day-to-day operations across various accounts and with cross functional teamsClient Management: Cultivates and maintains strong client relationships. Liaises with client partners to discuss project executionPeople Management: Supervises account team by providing leadership and guidance. Plays an important role in the growth of junior team membersJOB DUTIES/RESPONSIBILITIES:Drive and own assigned projects/programs from initiation through to completionReview and evaluate projects (copy/layout) to ensure they are consistent with creative brief and client direction, and partner with creative team to develop content/flow when neededEffectively filter client feedback and use appropriate agency tools & channels to communicate directions clearly with creative teamsBe the primary contact with mid-level clients, providing clients with innovative tactical solutions and creative solutions to problemsMaintain a high level of proficiency with PAAB regulations, helping to anticipate key content challenges and be comfortable leading the submission/review processEnsure all internal quality control measures are followed before sharing work with clients, and that all necessary approvals are secured before final release of assets to productionParticipate in strategic and tactical planning sessions to continue to grow strategic thinking and knowledgeLeads regular meetings with finance/accounting to ensure proper financial reporting and billing; Supervise AE/AM in fiscal responsibilitiesLead project scoping and creative staffing forecasts, collaborating with Traffic and department heads to ensure resources are prepared and used efficientlyAbility to troubleshoot effectively when needed, while engaging your manager where appropriateDevelops in-depth knowledge of assigned category and stays up to date on relevant brand/category informationOversees line reports (AE/AM) and serves as a role model for all direct reports Ensure that strategies are being met on multiple on-going campaignsOverall fiscal responsibility for budgets, billings, profitability and forecastingProvide input into staffing plans, budgets and promotionsTake an active role in career development for all direct reports, providing mentorship and conducting on-going performance evaluationsAssist and lead new business initiatives, both organic and net new growthWhen appropriate, acts as the liaison with other Client or Agency vendors as well as other companies within the IPG Health networkTake an active role in building a positive agency cultureEDUCATION:DEGREE/DIPLOMAAREA OF STUDYREQUIRED/PREFERREDBachelor’s DegreeLICENSES AND CERTIFICATIONS:N/AEXPERIENCE:MINIMUM EXPERIENCEAREA OF EXPERTISEREQUIRED/PREFERRED5+ yearsProfessionalRequired3+ yearsAgency/MarketingRequiredKNOWLEDGE, SKILLS, & ABILITIES:Interest in healthcare; understanding of PAAB and ASC regulations3+ years of experience in a client service role in an agency with a focus on Healthcare communicationsKnowledge of Microsoft Office Suite (Word, PowerPoint, Excel, Outlook, Teams)Strong written and verbal communication skillsAbility to keep composure in high-stress situations and resolve tensions on team and with clientSuperior organizational and time management skills with a strong attention to detailAbility to design and deliver presentationsExperience in multiple integrated campaigns Maximum $95,000 CAD Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice/