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Senior Business Analyst

Omnicom Group

Senior Business Analyst

full-timePosted: Aug 4, 2026Updated: Sep 3, 2026Canada, Alberta, Calgary

Job Description

Agency:Critical Mass Job Function:Projects and Performance Improvement Job Subfunction: Business Performance and Process ImprovementJob Description:Senior Business Analysts understand the business and user goals of a project and provide clear requirements for the development and testing team. Working with key stakeholders, Senior Business Analysts clarify and communicate business needs, contribute to the definition and design of solutions, and ensure the alignment of business solutions and business needs. Senior Business Analysts perform activities including business process analysis, needs assessments and solution definition throughout the systems development lifecycle. Senior Business Analysts helps develop processes and methodologies to manage requirements for all stakeholders.As a Senior Business Analyst, you have experience gathering and documenting product requirements. You have worked in a variety of systems environments and have at least a general understanding of the technology considerations. You are comfortable leading workshops, working meetings and presentations. You communicate in an empathetic, positive and friendly manner with a focus on clarifying business needs and customer service. Working with contractors, vendors and multiple processes and methodologies to manage requirements for all stakeholdersNOTE: THIS IS A CONTRACT ROLE WITH AN END DATE.RESPONSIBILITIESContributes to the analysis of business processes to identify and clarify requirementsContributes to improvements to business processesIs able to analyze and assess an organization’s business modelDemonstrates an ability to express complex ideas clearlyFacilitates analysis, classification and documentation of requirementsProposes an appropriate document-set for a projectPublishes, distributes and facilitates sign-off of requirements documentationManages changes to the requirements baselineSupports impact analysis on changes to requirement(s) through project lifecycleGathers, clarifies and validates requirementsActs as interpreter who facilitates communication between clients and internal teamsAnticipates, quantifies and resolves problems and issues with requirementsUses data and process modeling techniques to identify and clarify requirementsCommunicates with clients and internal teams to clarify and validate requirementsUses data and process modeling toolsDemonstrates knowledge of testing strategies, plans and executionParticipates actively in the development of testing strategies and plansDesigns user acceptance testing plansMonitors user acceptance testing and responses to problemsUnderstands IT and project management conceptsUses desktop productivity applications at an superior levelIs aware of the societal impact of information and information technologyUnderstand information security and confidentiality guidelines REQUIREMENTS5 - 10 years experience as a Business Analyst in software or interactive web development initiativesBachelor’s degree in Business, Commerce or equivalentStrong analytical skillsStrong organizational skillsApplies creative thinking and problem solving to clarifying requirements related issuesDemonstrated experience producing technology project artifacts including: use cases, requirements documents, design functional specifications, test plans and test cases, process flows.Demonstrated experience in technology solution management, including: usability/GUI design, web application development methodologies, object-oriented development approachesWorking knowledge of third-party solution providersDefining and documenting design to requirements trade-offsBroad knowledge of programs, projects and knowledge management processes and tool setsKnowledge of user-centered content development, interface design, information architecture, digital branding and marketing communicationsDemonstrated experience in communications management, including ability to communicate with a variety of audiences (client and internal team)Consensus building, team building and problem solvingWritten and oral communications, including presentations to senior level executivesAbility to work with cross-functional teams throughout implementation to ensure integrity to requirementsOrganizing and facilitating meetings with business users for requirements gatheringMBA desired but not required Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice/

Locations

  • Canada, Alberta, Calgary

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