POSITION SUMMARYThe Health Representative’s mission is to provide sales and promotional content and enhance the customer experience to ultimately improve the health outcomes of patients.The role is responsible for maximizing Pfizer brand growth through promotional activities tailored to the needs of HCPs within the allocated territory.POSITION RESPONSIBILITIESCustomer Engagement:Engage with customers in-person and virtually to compliantly grow the business and drive product demand, by proactively providing solutions to achieve business objectives and needsEngage on promotional science-based brand messages and other ranges of content (e.g., disease state) to support the HCP in improving patient outcomes and experienceKnowledge of customer preferences for content and channels to orchestrate an ideal customer experience through relevant content selectionActs as key Point of Contact for seamless (compliant), reactive only, connection to Pfizer Subject Matter Expert (SMEs) and resourcesResponsible for onboarding customers to new operating model and platforms (e.g. Digital Engagement Portal)Orchestrate ideal customer experience through relevant content selection, based on knowledge of customer preferencesImplement strategies that drive HCP digital engagement adoptionOrganization alignment- Is aligned with the culture, values and mission; operates in a manner aligned with organizational culture, values and mission.Territory Planning and Management:Develop and execute territory business plan in line with business objectivesTrack activities of the agreed plan and proactively report any potential barrier to achieve planned activitiesRecommend creative and innovative ideas/solutions to increase market share within the territoryProducing reports according to Health Representative Manager recommendations and market needs.Organize and implement value-added programs across the territoryEnsure timely and relevant customer insights and market intelligence is captured and shared via relevant systemsReporting/AdministrationAdherence to all Pfizer compliance policies and guidelinesTimeous recording of customer interactions within PforceRxMaintain an up-to-date and accurate customer listTimely and accurate submission of expenses and remain within the allocated budgetSelf - Development:Proactively implement and update personal development planOwn and drive your development planProactively receive and act on feedback from peers, trainers, and managersQUALIFICATIONS/EXPERIENCE/COMPETENCIESRelevant Bachelor degreeA minimum of 3-5 years' experience in the pharmaceutical/healthcare industryEffective selling and presentation skills through virtual and face to face interactionDigital and non-digital learning agilityGood business knowledge and customer acumenDemonstrated ability to work within a team/as a team playerExhibit a high degree of flexibility in adapting to a rapidly changing environmentStrong organizational and prioritization skillsSound understanding of compliance and integrity principlesBasic Computer literacy e.g., Microsoft Excel / PowerPoint/Word /OutlookNON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTSDriving Required (valid drivers’ license)Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers. Sales