Job LocationBUCHAREST OFFICEJob DescriptionLocation: Bucharest Intelligence Hub | Hybrid Work Model (3days/week from the office)Ready to shape consumer experiences for some of the world’s most iconic brands?Join P&G and represent leading consumer goods brands in the German market. If you’re passionate about communication, problem-solving, and creating positive consumer experiences, this role is for you!Availability required:8h/day for full-time rolesMinimum 4h/day for part-time rolesWhat You’ll DoBe a Brand Ambassador & Consumer Champion: Beyond standard support, you will act as a trusted advisor for P&G consumers and brands, leveraging your German skills to manage inquiries across multiple channels (written and call interactions). You'll provide holistic support, applying empathy and a people-oriented approach to guide consumers through their journey with our products.Engage & Listen: Understand consumer concerns with empathy and professionalism.Resolve Issues: Manage complaints efficiently, collaborating with team leaders for timely solutions.Document & Improve: Keep accurate records and suggest process improvements to enhance the consumer journey.Follow Through: Ensure cases are resolved and consumers stay informed.Learn & Grow: Participate in training sessions and support onboarding of new team members.Why Join Us?🌟 Ownership from Day 1: Take responsibility for your role and make an impact immediately.📚 Continuous Development: Access great leaders & capable colleagues, formal training, and global learning platforms. We emphasize building a long-term career within P&G, with opportunities to grow into managerial roles or transition into other roles options line in Purchasing or Marketing or others.🤝 Great Culture: Work in a dynamic, respectful environment that values individual contributions and work-family balance.🌱 Long Term Career: We hire for a reliable career path, not just a role, providing stability and international exposure to learning, always striving to do the right thing by our consumer.Important Note for Part-Time Applicants:Successful part-time candidates will be required to commit to a full-time training schedule for the first two months of their role. Following the completion of this essential training period, your working hours will transition to your agreed-upon part-time schedule.What’s in It for You💰 Competitive Pay (starting salary): 9,200 RON gross/month for full-time role or prorated for part-time. Additionally, you will benefit from a prorated13th salary + vacation bonus.🌐Rare language pay benefit: 1800 RON gross/month for full-time role or prorated for part-time.🏥 Benefits: Private medical & life insurance, accident coverage, meal allowance (40 lei/day), and flexible benefits fund for wellbeing and lifestyle needs.🏡 Hybrid Work: Flexible schedule with work-from-home options & limited work from abroad options🤝 Extras: Fresh fruits daily, discounted company products, bridge days off, and Employee Assistance Program.The above benefits are granted under the conditions of the collective labor agreement applicable, and P&G internal policies.Job QualificationsStudents from minimum 2nd year Bachelor's and above are welcome to apply for full-time or part-time optionsExcellent verbal and written communication skills in German (proficient level required)Passion for consumer care and a genuine desire to help.Team-oriented mindset with self-motivation.Application ProcessApply Online: Submit your CV through our career portal.Assessment: You will be invited to complete an online test. Put focus and time as this can be challenging!Screening: Our Talent Acquisition team will review your application and contact you if shortlisted.Interviews: A phone screen testing your German language skills in practice & virtual interviews with our hiring team.Offer & Onboarding: Successful candidates will receive an offer and join our onboarding program.We aim to keep the process transparent and efficient. You’ll receive updates at every stage. For more details check out: https://www.pgcareers.com/global/en/hiring-processAbout P&GWe produce globally recognized brands like Ariel®, Pampers®, Gillette®, Oral-B®, Pantene®, and more. With operations in 70+ countries, we’re committed to diversity, inclusion, and equal opportunity. Learn more at http://www.pg.com.Apply now and start your journey with P&G—where your unique skills create real impact.Job SchedulePart timeJob NumberR000155582Job SegmentationEntry LevelStarting Pay / Salary Range9,200.00 / month