Job LocationCINCINNATI GENERAL OFFICESJob DescriptionRole SummaryThe PrIME Operations BPX serves as the site’s system authority for the PrIME Warehouse Management System (WMS), ensuring reliable system performance, operational continuity, and continuous improvement of warehouse execution. This role operates at the intersection of technology and operations, translating business needs into system solutions that drive throughput, accuracy, and service outcomes.As a technical and operational subject matter expert, the PrIME Operations BPX leads system governance, issue resolution, and change enablement while building site capability through coaching, training, and standardized processes. The role requires deep expertise across both front-end system usage and back-end functionality, paired with strong understanding of warehouse operations.Key Responsibilities (Requirements):System Ownership & Operational ExcellenceServe as the site SME for PrIME, providing guidance on system capabilities, constraints, and solution options aligned to operational strategyOwn system health by monitoring performance, ensuring data integrity, and proactively identifying risks or degradationTroubleshoot and resolve system issues impacting operations (short- and long-term), minimizing business disruptionMaintain and execute the Business Continuity Plan (BCP) for system outages and recovery scenariosIdentify recurring system and process gaps, and proactively partner with cross-functional stakeholders to implement and sustain improvements within site or network scope.Configuration, Testing & Change ManagementOwn system configuration governance, including testing, validation, and controlled deployment of changesLead end-to-end testing for enhancements, security updates, and releases to ensure quality and compliancePartner with central platform teams to submit, validate, and deploy change requests and enhancementsEmulate operational scenarios to validate system performance prior to rolloutReporting & Data InsightsOwn development and maintenance of standardized reporting and visualizations to enable data-driven decision-makingTranslate business needs into reporting requirements using tools such as Power BIEnsure accuracy, consistency, and usability of operational data outputsCapability Building & Site EnablementCoach and train site teams on PrIME functionality, standard processes, and best practicesProvide ongoing support through office hours, troubleshooting, and targeted training sessionsDevelop and maintain standard operating procedures (SOPs) and training documentationElevate overall site capability and adoption of system toolsGovernance, Compliance & ControlsEnsure all system changes align with quality, safety, and internal control standardsMaintain system security through access controls, audits, and periodic refreshesFollow escalation protocols and ensure issues are addressed at the appropriate levelEnsure adherence to standardized work processes and governance frameworksProject & Continuous Improvement LeadershipSupport and lead deployment of key initiatives and projects leveraging PrIMEIdentify opportunities for loss elimination and process optimization, and drive implementation within area of influence to improve system reliability and operational outcomes.Provide input into future system capabilities based on operational needs and business prioritiesJob QualificationsBasic Qualifications Demonstrated proficiency in PrIME WMS (advanced user/system owner level)Strong operational knowledge of warehouse processes and flowProven ability to troubleshoot complex technical and operational issuesStrong communication skills with ability to translate technical concepts into business languageProficiency in Microsoft Office tools (e.g., Excel, PowerPoint)Ability to work cross-functionally and influence across teamsPreferred Qualifications Experience with data analytics and visualization tools (e.g., Power BI)Working knowledge of SQL or similar data query languagesExperience in system implementation, testing, or change management environmentsFamiliarity with multiple WMS platforms or One Network ecosystemCompensation for roles at P&G varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. At P&G compensation decisions are dependent on the facts and circumstances of each case. Total rewards at P&G include salary + bonus (if applicable) + benefits. Your recruiter may be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the hiring process.We are committed to providing equal opportunities in employment. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Immigration Sponsorship is not available for this role. For more information regarding who is eligible for hire at P&G along with other work authorization FAQ’s, please click HERE.Procter & Gamble participates in e-verify as required by law.Qualified individuals will not be disadvantaged based on being unemployed.Please contact us to request accommodation.Job ScheduleFull timeJob NumberR000155770Job SegmentationEntry LevelStarting Pay / Salary Range$69,400.00 - $91,400.00 / year