Job Description:Business OverviewRakuten Group provides over 70 services across a wide range of domains both inJapan and internationally, including internet services such as e-commerce, travel,and digital content; fintech (financial) services including credit cards, banking,securities, e-money, and smartphone app payments; mobile carrier services; andprofessional sports.*Our Businesses Key Figureshttps://global.rakuten.com/corp/careers/services/Department OverviewThe Fraud Prevention Department is a newly established organization founded inApril 2026, reporting directly to the President & CEO, created to achieve healthyand sustainable service growth for Rakuten Mobile. It simultaneously pursuesuser-friendly service design and business profitability and convenience.Beyond responding to individual fraud cases, the department carries a strategicmission of building the governance framework itself in collaboration with seniormanagement. As a newly established organization, there is the freedom to designsystems and culture from scratch without being constrained by precedent.The department consists of five sections. This position sits within the"Business Collaboration Section."*Note: While this position handles Fraud Prevention Department work for RakutenMobile, Inc., the employing entity will be Rakuten Group, Inc.[Mission of the Business Collaboration Section]Fraud prevention is not just about "defense." The Business Collaboration Sectionworks closely with Marketing, SHOP teams, and other business units to design anddrive systems that maximize revenue while keeping fraud risk under control.We develop professionals in fraud prevention who never impede business growth.[Why This Role is Compelling]1. Dynamism Under Direct Executive LeadershipAs an organization reporting directly to the President & CEO, your proposalsconnect directly to executive decisions. An environment where frontlineoperations and management move as one.2. Building an Organization from ScratchIn this launch phase, you can lead with full autonomy over process design,team culture, and system requirements — shaping the department from the ground up.3. Unique Market ValueGain fraud prevention expertise found nowhere else: Rakuten's vast economicecosystem data combined with Rakuten Mobile's real-time traffic intelligence.4. Expanding Career PathsCareer paths extend beyond fraud prevention to quality improvement across thegroup, marketing strategy, governance, and more.PositionWhy We Hire:With Rakuten Mobile's rapid business expansion, the volume of regulatory,internal control, and management reporting work has grown significantly.We are expanding headcount to cover policy management, KPI tracking, and externalreporting functions. Candidates without fraud prevention frontline experience arevery welcome — backgrounds in governance, compliance, or corporate planningare highly valued.Position Details- Fraud Prevention Strategy Planning and Execution Design systems to predict and control fraud risk in collaboration with each business unit.- Mid-to-Long-Term Roadmap Development Architect forward-looking defense strategies and drive them with clear prioritization.- Building a Cross-Organizational Fraud Prevention Management Structure Serve as the driving force for fraud prevention initiatives by working closely with Marketing, SHOP teams, and other departments.- Defense Planning and Execution Plan Development Develop plans that minimize disruption to each department while maximizing defensive effectiveness.Work Environment[Department Composition]- Headcount: Approximately 20 members in the Fraud Prevention Department (approximately 5 per section)- Age distribution: 6 in their 20s, 8 in their 30s, 6 in their 40s- New graduate to mid-career hire ratio: 2:8[Average Overtime]Approximately 20 hours/month*May vary depending on projects and time of year.Mandatory QualificationsAny one of the following / Target: 3+ years of experience*Practical experience in fraud prevention is not required. Candidates from other industries are very welcome.1.Experience leading business projects at a company Includes driving initiatives by involving multiple business units such as marketing, sales, or development.2.Practical experience in business process improvement or transformation at a consulting firm or company Includes problem analysis, solution planning, and coordinating with internal/external stakeholders. Any industry or company size accepted.3.Experience planning and driving mid-to-long-term roadmaps at a company Track record of planning initiatives with a 3+ year horizon, building internal consensus, and driving execution through to completion.Desired Qualifications- Team management experience- Practical experience in fraud prevention, security, or AML/CFT-related work- Knowledge in fraud prevention domains: fraud detection, monitoring, or countermeasure design- Experience using data analysis / BI tools for problem discovery and decision-making (SQL, BI tools, dashboard design)- Experience leading business automation or systematization projects (e.g., RPA or workflow system implementation)- Work experience in e-commerce, mobile, fintech, or payments- Ability to quickly understand Rakuten Mobile's business model and fraud risk structure- Business-level English proficiency (email writing, document creation, meeting participation) Other InformationAdditional information on Location:Rakuten Crimson House1-14-1 Tamagawa, Setagaya-ku, TokyoRelated Pages:- Employee Benefits: https://global.rakuten.com/corp/careers/benefit/- Employee Conditions: https://global.rakuten.com/corp/careers/information/- Culture: https://global.rakuten.com/corp/careers/culture/ #business #director #projectmanager #informationsecurity #privacygovernance #communicationsandenergy Languages:Japanese (Overall - 4 - Fluent)